When a water line breaks
and starts flooding a basement or a fallen tree limb leaves a family sitting at
home in the dark, a quick response is not only expected, it’s critical to the overall
welfare of the community. Any company that dispatches field workers to serve the
public must have the ability to contact them at all times. Knowing your technicians’
locations allows you to more efficiently send them from job to job by optimizing
routes. Managing field employees effectively — along with the added benefit of streamlining
the time-draining administrative processes — ultimately helps increase productivity,
profits and customer service.
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Significantly reduce operating costs. Increase employee productivity.
Improve customer relationships.
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- Send and receive accurate, up-to-the-minute, updates and changes
- Reduce unproductive trips to the office
- Accurately record data and control inventory
- Provide workers or drivers with a greater sense of accountability
- Increases worker satisfaction by reducing unnecessary paperwork
- Panic button notifies office immediately in case of emergency or dangerous situation
- Focus on servicing customers in a timely and efficient manner
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- Quickly assign the right resource, with the right equipment, to the right location,
at the right time...and know the impact to the currently assigned schedule
- Know where your field staff is at all times
- Route optimization and mileage verification reduce mileage costs
- Receive GPS location updates and alerts (Speed, stops, etc.) on worldwide streaming
maps
- Track progress against an approved schedule
- Provide factual data for regulatory and compliance reporting purposes
- Ensure compliance with predefined policies
- Reduce the burden of manual processes
- Mitigate risk with automatic alerts if resources or critical jobs fall behind schedule
- Be immediately informed if there is an emergency or dangerous situation
- Easy-to-use client and web based management tools integrate with existing systems
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- Reduce response times in critical situations
- Match worker skill sets and equipment with job requirements
- Verify when jobs are completed – all information is time, date and location stamped
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Bottom Line
In business there are only three ways to make money. INCREASE SALES, REDUCE COST,
and RETAIN CUSTOMERS. Actsoft gives you to tools to do all three.
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Calculate Your Return on Investment
Pre-calculated assumptions based on – Making Money
via Mobile Field Services. Aberdeen Group July 2007.
Discover how Actsoft's Suite of Products will
streamline your business today!
Please provide us with a little information about yourself, and an Actsoft Expert
will contact you for a short product demo.
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