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Worker Location
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View current and historical locations of workers on map through GPS position
updates
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Web View
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Ability to log into a web site from anywhere in the world to view workers
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Geo-Fencing
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Ability to create geographical zones. Alerts can be sent via email or text message
when entered or exited
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Landmarks
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Ability to highlight common areas such as work sites, offices, customer locations,
etc.. System will display name of location instead of addresses
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Email allerts
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Automatic Alerts sent for events: Events available defined by product purchased
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User Rights/Roles
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Ability to limit what levels of access a computer user will have. Define what groups
they can see, dispatch work orders to, change settings, etc.
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Groups
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Ability to create groups of workers
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Manager's View
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Blackberry handsets have the ability to view workers on a map
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History
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Ability to view history of travel
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Closest To
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Ability to easily locate closest worker(s) to any specific location
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Preferences
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Ability for computer users to set up screen to their personal settings
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Task Information
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Collect information from the field. Information available on the software or in
reports
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Time Sheet Functionality
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Remote time-card capability. Reports available summarizing recorded worker hours
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Auto-Launch
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Ability to remotely launch handset software
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Store and Forward
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Should a handset user be without network coverage, handset will store information
and then upload once in coverage area. No location, time entry, or job status updates
will be lost
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Barcode Scanning
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Ability to capture information from the field via barcode reader
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Batch/Scheduled Reporting
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Ability to schedule reports to be run at predetermined times and send via email
to relevant parties such as supervisors, customers and managers
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Client Based Software
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Computer users access system through installed computer software
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Manager View Directions
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Workers will have ability to get turn by turn directions to job sites and locations
from the field; on a Blackberry handset.
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Landmark Arrival/Late Arrival/Departure Notifications
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Ability to send alert to any email address notifying parties upon worker's arrival
or departure of landmark as well as ability to create schedule for landmark and
to notify if worker is late
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Messages/Alerts
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Ability to wirelessly transmit an outgoing message to field workers, groups or all
from computer terminal
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Panic Button
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Mobile Employees will be able to trigger silent alert via push of a button notifying
office and assigned email addresses of problem
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Directions
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Ability to transmit text based turn by turn directions to field workers
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Send Pictures
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Capture Picture from field and transmit through handset application for viewing
in computer application
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Reporting Functions
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Multiple reports to view historical location, speed, order, and stop information
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Signature Capture
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Ability to capture signature or signer name from field for immediate viewing on
computer terminal and reports
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Vehicle Engine Monitoring Idle limiting, Sensor Events
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With additional hardware there will be the ability to view and be alerted to engine
events such as low oil pressure, engine overheating, low battery, as well as the
ability to limit engine idling. All events can trigger notifications and be available
in reports to monitor driver/vehicle performance.
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Supervisor Time Entry
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Ability for supervisor or foreman to clock multiple workers in and out for shifts
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Job Codes
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Ability to create specific service types and enter specific job codes for work orders
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Dispatch Orders
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Computer users/dispatcher are able to wirelessly transmit jobs, orders, deliveries,
to field workers
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Drag and Drop Dispatching
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Computer users/dispatchers would have the ability of choosing work order or multiple
work orders and drop them on to worker name. Alert would be sent to field worker
where updated list of assignment would then be visible
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Reassignment of Work O
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Ability to select work order already assigned, drop it onto another worker. Alerts
will be send to both handsets with changes
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Field Order Status Updates
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Field workers are able to update the status of an assigned order allowing for immediate
viewing on computer
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Office Order Status Updates
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Ability to change status of existing work orders from computer terminal, alert with
update will be sent to handsets
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Order Arrival/Late Arrival
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Ability to send alert to any email address notifying parties upon worker's arrival
to work order destination as well as notification if worker is late
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Proof of Delivery/Proof of Service
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Ability to capture signature from field for immediate viewing on computer terminal
and reports
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Work Order Scheduling
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Create work orders in advance and select when they will be sent to field workers
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Remote Client Access
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Actsoft clients will have the ability to provide access for their clients to view
status of work orders that pertain to them.
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Client/Location Profiles
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Ability to create profiles for where or who work is being performed, work history
will be recorded under profile
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Recurring Orders
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Ability to create orders that recur on a scheduled basis, daily, weekly, monthly,
etc. and automatically appear on field workers handset on scheduled days
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Order Time Approaching or Late Monitoring
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Ability to create automated color change in application when orders are approaching
or past scheduled due time.
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Assign Multiple Workers to Work Order
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Ability to create additional legs of work order where it can then be sent to multiple
handset workers
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Route Optimization
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Optimize route and sequence of work orders for efficiency
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Customer Invoices
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Ability to create invoices for immediate delivery to client once work orders are
completed
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Worker Profiles
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Ability to create profile for field workers that include general information, vehicle,
assets carried, special licenses and more. Also entire work history will be recorded
under profile
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Worker Pay/Commission
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Ability to automatically calculate worker pay or settlements based upon work performed
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Email Notifications on Status Changes
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Ability to have automated company defined canned email sent to relevant parties
such as customers or managers upon any status change of work order
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Equipment/Assets
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Ability to record what equipment/assets field workers carry
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Worker Skill Sets
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Create and assign attributes to worker profiles such as skill sets
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Routes
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Ability to assign workers to routes or specific areas where work orders would be
assigned to them based on unique identifiers
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Products and Services
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Ability to automatically populate relevant service related items based upon service
type when creating work orders
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Quickbook Interfacing
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Ability to interface and import invoices into Quickbooks
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Product and Service Rating
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Ability to set pricing levels based on service types and products as well as auto
calculate rate between 2 destinations.
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