Exporting Timekeeping Data
Industry
Home Remodeling
Integration
Dropbox
Key Features
Mobile Timekeeping
Situation
A home remodeling business used Dropbox and required an easier method to have their timekeeping data exported to this application each week.
Solution
Our solution’s ability to export timesheet data helped the home remodeling contractor store this critical workforce information in Dropbox. Our organization’s solutions for the business can enable this process to automatically happen on a once-per-week basis.
Impact
With less manual data entry and all timesheet records saved on an additional platform, the home remodeling contractor increased overall efficiency and reduced critical data loss. Plus, with the records being saved automatically every week, the potential for essential processes like payroll to be overlooked was reduced.
Importing Contact Information
Industry
Landscaping
Integration
Quickbase
Key Features
N/A
Situation
A landscaping company used both our software and Quickbase to help conduct their day-to-day operations. However, they required a more efficient way to carry over customer contact information from our application.
Solution
The landscaping business was able to have customer information imported into Quickbase from our solution, preventing the need for duplicate manual data entry.
Impact
As a result, their company fostered a more streamlined experience when it came to organizing and dispatching new work order information to their landscaping professionals in the field. They reduced the inefficiencies of manual data entry and regularly saved their back-office employees valuable time.
Commercial Cleaning Service
Field Service
Field Service
Keywords
Wireless Forms, proof of service
Soundbite
A commercial cleaning company needed to dynamically document project progress and completed work for their customers.
Results
Using Wireless Forms with Actsoft solutions, their cleaners were able to attach photos to electronic inspection forms – proving that the areas of a commercial space were serviced as requested.
ROI
With greater detail from the field, the commercial cleaning company resolved more customer inquiries each week.
Home Remodeling Contractor
Construction
Construction
Keywords
Public Wireless Forms, Wireless Forms, digital, streamline, projects
Soundbite
A home remodeling contractor required a better way for customers to request service and document project progress in near real-time, so their office managers could stay updated on the status of things.
Results
With our software’s Public Wireless Forms feature, customers could fill out a simple digital form from a secure URL and request service in a more streamlined format. The contractor also was able to see photos of project progress already attached to digital forms using our solution, helping them reassure customers that agreed upon timelines were being adhered to.
ROI
With a digital solution for paperwork, the contractor completed projects 15% faster and reduced annual paper costs at the same time.
Holiday Lighting Specialist
Field Service
Field Service
Keywords
Job Dispatching, Dispatching Scheduler, efficiency, work orders, digital
Soundbite
A holiday lighting company needed an effective way to manage work orders in advance of their busy season at the end of the year.
Results
With our solution’s digital applications for dispatching and scheduling jobs, the holiday lighting company was able to send out new work order information to their technicians in the field nearly instantly.
ROI
Reducing manual processes helped the business add 10 new work orders per week to their schedule, increasing revenue and building new customer relationships.
Exporting Timesheet Flat Files
Industry
Hospitality
Integration
N/A
Key Features
Mobile Timekeeping
Situation
A restaurant deployed our solution to better track employees’ time inputs. Once a pay period was complete, the manager wanted to be able to export the data without having to manually enter it into their payroll system every time.
Solution
By exporting their employees’ timesheet data in flat file format (.CSV), restaurant management was able to easily review it and quickly process the payments needed.
Impact
With a reduction in manual processes and better way to analyze timecard info, managers effectively identified and curbed unnecessary OT in their workforce. Management also had a much easier time completing the biweekly payroll process by exporting flat files.
Create accurate estimates or invoices based off work orders
Industry
Tree Care
Integration
Quickbase
Key Features
Wireless Forms
Situation
A tree care and maintenance company utilizing our software for mobile dispatching and estimates was interested in creating estimates and invoices based on the work orders their technicians completed in the field.
Solution
By using our APIs, the work order information could be imported into their application development platform, Quickbase, to generate their estimates and invoices.
Impact
This streamlines their operations by reducing the amount of data re-entry they needed to perform.
Fire Protection Equipment
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, integration, accountability
Soundbite
Actsoft solutions were able to provide for the company’s business needs by streamlining their payroll processes, adding employee accountability, and improving overall time management of their field service technicians.
Results
Using GPS Tracking in our application has saved money in fraudulent operating costs. Previously, payroll was a difficult and costly process, as service technicians would guesstimate their hours worked, write them down, and submit to payroll for manual processing. By using Actsoft’s Mobile Timekeeping feature, staff select one button to begin or end their workdays. All data is sent to the office for integration with their accounting system, streamlining the payroll process.
ROI
Operational costs decreased by 10%.
Electronic Engineering
Field Service
Field Service
Keywords
Closest-To, GPS Tracking, Mobile Timekeeping, accountability, insight
Soundbite
Our solution’s GPS Tracking feature provided clear visibility into their personnel’s locations, while its Mobile Timekeeping tool eliminated the paper payroll process and increased overall productivity.
Results
The GPS Tracking, Breadcrumb Trails, and Closest-To features in Actsoft’s platform improve the company’s customer response times and help save them money. Eliminating overlap in service schedules also increases daily productivity.
ROI
Productivity increased by 20%.
Equipment Company
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, overtime, accountability
Soundbite
Actsoft’s Wireless Forms let the company customize their own service sheets, so they could digitally capture the same information they were before, but in a fraction of the time.
Results
Because of the transparency Actsoft solutions provide (with verifiable information), customer appreciation has increased. Processing paperwork is also a much smoother, faster process than it was previously, with digital forms having saved them countless hours.
ROI
Customer retention increased by 15%.
Commercial Repairs
Electrical
Electrical
Keywords
Wireless Forms, Barcode Scanning, Mobile Timekeeping, inventory management, efficiency
Soundbite
An electrical company specializing in commercial repairwork used our software to log its tools for new jobs dynamically. They scanned barcodes of parts and equipment to keep accurate, quick track of what was needed for a job.
Results
Our solutions enabled the commercial electrical company to enhance the accuracy and cost-effectiveness of their inventory management. They could log parts and equipment from the warehouse and have another available employee drop those pieces off at a customer location, giving their electricians on-site more time to work.
ROI
They reduced inventory shrinkage by 15%.
Commercial and Residential Installation
Electrical
Electrical
Keywords
Job Dispatching, Wireless Forms, Mobile Timekeeping, efficiency, faster information
Soundbite
A commercial and residential electrical company used our digital platform to reassign their electricians on the fly, allow their mobile teams to clock in via smartphone or tablet, and get critical information about job statuses from the field.
Results
With the power of Actsoft solutions, this electrical firm saw increases in output, customers served per day, and cost savings as a result of having fewer paper-based processes to deal with.
ROI
The electrical company saw a 30% increase in productivity.
Bus Routing for County Schools
Education
Education
Keywords
Intra-Company Messaging, GPS Tracking, Mobile Timekeeping, efficiency, accountability, communication
Soundbite
The district chose Actsoft solutions to better communicate with drivers from virtually anywhere and use their GPS Tracking tools, which helped them better manage their mobile resources.
Results
Our solution helps the district determine the best bus routes and locations for its many designated bus stops. Events and alerts on violations such as speeding are also recorded, improving communication and safety.
ROI
With fewer instances of speeding, the county’s fuel costs decreased by 10%.
Tracking Students
Education
Education
Keywords
tracking, efficiency, GPS Tracking, safety, efficiency
Soundbite
A school district needed a more efficient way to track the students on their buses for safety purposes.
Results
With Wireless Forms, each student can be counted and their name entered into a field on an electronic document each time they board or exit a bus.
ROI
The district’s efficiency increased by 15% using Actsoft solutions.
Crew Timekeeping for Bus Drivers
Education
Education
Keywords
Crew Timekeeping, Mobile Timekeeping, convenience, productivity, cost savings
Soundbite
A county’s bus drivers were spending too much time and fuel daily driving to the office just to clock in and out.
Results
With Actsoft solutions, the Crew Timekeeping feature allowed a district manager to clock multiple bus drivers in at once remotely from a single device, reducing inefficiencies and unnecessary trips to the office. Plus, they can clock in employees to different types of work (such as driving or vehicle inspections), offering a phased approach to daily operations that allows employee activities to be better monitored.
ROI
Due to remote time punches, the school’s bus drivers each reduced their daily travel by 10%.
Bus Inspections for a School District
Education
Education
Keywords
NFC Scanning, GPS Tracking, Wireless Forms, verification, safety, accountability
Soundbite
Our software’s NFC Scanning feature allowed the district to implement a procedure where codes to scan were placed at the back of buses. With the software, their drivers could use mobile device cameras to scan these codes and prove post drop-off inspections were completed and that no one still remained on a bus after their final routes were completed.
Results
Thanks to this capability, the school district is keeping its processes well-documented and enhancing accountability, responsibility, and safety in their workforce.
ROI
Digital checklists that guided drivers through their processes with ease helped them increase productivity by 25%.
School District
Education
Education
Keywords
Job Dispatching, GPS Tracking, Alerts, efficiency, accountability
Soundbite
In the event of an emergency, the school district is able to more quickly reroute a new available bus driver to a broken down one in order to safely complete transportation via Job Dispatching.
Results
The software’s ability to help reduce costs by confirming that drivers have taken the most efficient routes continues to provide significant return on investment to the district. Plus, the ability to locate every bus at any moment of the day gives greater peace of mind for school officials and parents.
ROI
Historical route data allows the district to reduce fuel expenses by 20% monthly.
School Transportation Dept.
Education
Education
Keywords
Alerts, GPS Tracking, Reports, safety, fuel efficiency, accountability
Soundbite
Actsoft’s GPS Tracking feature plays a fundamental role in daily processes, with each driver knowing that their bus is being tracked for scheduling accuracy.
Results
Our solutions’ Alerts feature helps the school district instill better driving habits, if patterns or inefficiencies in the driven routes are identified that give them a chance to save both time and money.
ROI
Fuel costs decreased 20% for their organization once they started using our software.
Civil Engineering Firm
Construction/Civil Engineering
Construction/Civil Engineering
Keywords
Wireless Forms, Mobile Timekeeping, GPS Tracking, efficiency, productivity, photo capture
Soundbite
This civil engineering firm used Actsoft solutions during a bridge building project to help streamline its information flows and ensure the project remained on-schedule.
Results
The bridge building project was completed ahead of schedule, due to the civil engineering firm using our solutions to monitor its progress dynamically with digital forms and photo capture. Mobile Timekeeping and GPS Tracking also worked together to increase worker accountability (and productivity).
ROI
The firm increased their operational efficiency by 20% using Actsoft.
Residential Construction
Construction
Construction
Keywords
Wireless Forms, Mobile Timekeeping, Intra-Company Messaging, safety compliance, communication
Soundbite
Our solutions helped a residential construction firm process safety and compliance checklists digitally, communicate with their dispersed workers on the fly, and digitize their timekeeping system.
Results
Thanks to Actsoft, the residential construction firm witnessed increases in efficiency, safety, and profitability with an all-in-one digital platform that got rid of their outdated processes (giving their workers more time to build each day).
ROI
Building projects were completed 10% faster using Actsoft solutions to track progress and instill greater accountability.
Mechanical Construction
Construction
Construction
Keywords
Wireless Forms, GPS Tracking, Geofences, accountability, safety, compliance
Soundbite
Our software helped the company remain more compliant, transparent, and productive by providing multiple features in a single digital solution to address their various pain points.
Results
With its Wireless Forms tool, our software allowed the mechanical contracting firm to document OSHA compliance and safety checklists digitally, giving their employees more time to get work done onsite.
ROI
They increased the speed of their safety checklist process by 25% using our digital solutions.
Road Construction
Construction
Construction
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, paperwork, digitize
Soundbite
Our solution provided the company with tools to create, organize, and deploy digital versions of paper forms used in the field.
Results
Both field workers and office staff gain valuable time and efficiency boosts using our software to streamline tedious, paper-driven processes into a nearly instant digital transfer of data.
ROI
The company reduced their paper expenditure by 90% with Actsoft’s Wireless Forms tool.
Lumber and Timber
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, productivity, accountability
Soundbite
Actsoft solutions provided the lumber and timber company with a way to keep track of employee locations during work hours and also to know who was on the clock at any given time. Their business now has a platform to gain clear insight into the specifics of what’s happening outside of the office.
Results
The lumber company is increasing their output and saves money and time during the period they’ve used Actsoft solutions.
ROI
The company experienced a 20% increase in efficiency.
Pest Control
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, automation, paperwork
Soundbite
By being able to find data all in one place, their company could maximize time in the field, increase revenue and stay organized, so they could focus on pest control, rather than having to slow down processes to complete time-consuming paperwork.
Results
With Wireless Forms, this company can send documents via email to customers and office staff, greatly improving customer experience and productivity in the field. Their organization continues to drive return on investment with our solution, primarily through an overall increase in efficiency, output, and customer satisfaction.
ROI
The company is able to take on an additional five jobs per week using our software.
Environmental Corporation
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, integration, automation
Soundbite
Actsoft solutions are able to meet all of the company’s business requirements. Our platform’s ability to function on their current devices did not require a large initial investment or a lot of training, allowing them to roll out the solution quickly and easily.
Results
New processes using Actsoft solutions improve job costing estimates and invoicing, making them more accurate and improving cash flow.
ROI
Job costing estimates are now 20% more accurate.
Street Sweeping
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Job Dispatching, efficiency, automation, scheduling
Soundbite
Our software enables the street sweeping company to save money, increase efficiency, and eliminate any concerns on servicing.
Results
With Actsoft solutions, the street sweeping company transformed many of their analog processes, reducing their costs of doing business.
ROI
The company experienced a 50% increase in efficiency and nearly $3,000 per month in savings.
Auto Detailing
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, accountability, paperwork
Soundbite
Actsoft was the solution needed to streamline this auto detailing company’s field-based operations. Our application quickly addressed their overall strategy and internal functionality requirements.
Results
Using Actsoft solutions results in a much faster turnaround of jobs received, dispatched and completed. Our application has drastically reduced their ongoing operational costs, freeing up resources for hiring additional personnel and completing more jobs.
ROI
The company experienced a 40% increase in their field-based workforce.
Water Treatment
Field Service
Field Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping
Soundbite
Overall, the water treatment company finds Actsoft solutions very useful, user-friendly, and very essential to what they do.
Results
Actsoft solutions help the water treatment company save money by eliminating any uncertainty with what employees are doing while on the clock. Since using our software, they’ve seen a decrease in downtime among drivers and an overall increase in accountability.
ROI
The company’s productivity went up by 15%.
Non-Emergency Medical Transport
Healthcare
Healthcare
Keywords
GPS Tracking, Wireless Forms, Job Dispatching, accountability, automation
Soundbite
Actsoft provided the ideal solution. Now, all of their drivers are equipped with handset tracking, so the office is always able to determine where each employee is at any given time during working hours.
Results
The system in place now lets the company interact with customers in a more efficient way, helping them provide definitive responses in a much quicker time than before.
ROI
Customer response times became 30% faster.
Non-Emergency Medical Transport
Healthcare
Healthcare
Keywords
Wireless Forms, tracking, optimization, efficiency
Soundbite
A non-emergency medical transport organization that took rehab patients to treatment facilities needed a way to provide optimized service to their patients and ensure operations remained streamlined.
Results
Wireless Forms made it easy for the organization to take down the names and pickup times of each patient digitally, allowing their administrators to see in near real-time the progress of certain jobs.
ROI
Overall efficiency increased by 25%.
Emergency & NEMT
Healthcare
Healthcare
Keywords
Closest-To, GPS Tracking, Reports, accountability, communication
Soundbite
With access to accurate GPS monitoring through Actsoft solutions, the company can now locate their drivers’ positions in near real-time, which helps expedite the time it takes for the office to send ambulances to new job sites as they arise.
Results
Since installing Actsoft solutions, their business experiences higher efficiency due to fewer instances of mixed or missed communication.
ROI
The organization is increasing their efficiency by 30%.
Non-Profit Medical Center
Healthcare
Healthcare
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, integration
Soundbite
Our software was the solution that the medical center needed to confirm if their healthcare professionals were at patients’ homes.
Results
Using Actsoft solutions has revolutionized the medical center’s efficiency. The software allows them to track staff in near real-time, and be able to better manage their agency and the patients they serve through its capabilities.
ROI
The organization increased their efficiency by 50-75% annually.
Home Health Services
Healthcare
Healthcare
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, integration, accountability
Soundbite
Our software let this home health services company know where their staff was at any time during business hours. Plus, they could integrate data collected with the solution’s Mobile Timekeeping feature directly with their existing payroll system.
Results
The ability to track their mobile staff helps them sort out the employees that aren’t fulfilling their responsibilities, or who may have been misreporting information.
ROI
With Actsoft solutions, the company increases their efficiency by nearly 50%.
Medical Technology
Healthcare
Healthcare
Keywords
Wireless Forms, GPS Tracking, Reports, accountability, productivity
Soundbite
A medical technology company used Actsoft solutions throughout several different departments to ensure maximum employee productivity.
Results
Using historical reports in Actsoft solutions allows the medical technology company to improve time management. They’re able to see how many jobs each of their employees regularly complete and identify new ways to maximize their availabilities.
ROI
Productivity went up by 25% with the help of Actsoft.
Medical Equipment Transport
Healthcare
Healthcare
Keywords
Job Dispatching, GPS Tracking, Mobile Timekeeping, work orders, assignments, accountability, productivity
Soundbite
Actsoft solutions offered this company a versatile mobile management solution that could help them review delivery routes and increase productivity and communication via GPS Tracking and Job Dispatching. They were able to see an almost immediate ROI.
Results
Our Job Dispatching feature helps this medical equipment transport company efficiently manage jobs for drivers, enabling the person in charge of couriers to view a specialized dashboard of driver statuses.
ROI
The organization’s efficiency went up by 15%.
Medical Consultation Transport
Healthcare
Healthcare
Keywords
Alerts, GPS Tracking, Job Dispatching, rerouting, efficiency, accountability
Soundbite
Job Dispatching was a valuable feature of our software that enabled a medical appointment transport company to make more patient drop-offs daily with nearly instant rerouting via digital notifications.
Results
Since their implementation of Actsoft solutions, the company has grown in terms of both productivity and saved revenue.
ROI
They see a 10% increase in measurable efficiency and anywhere from $100 to $500 per month in cash savings.
Pharmaceutial Supplies
Healthcare
Healthcare
Keywords
Closest-To, GPS Tracking, Job Dispatching, accountability, proof of service
Soundbite
Actsoft solutions’ GPS Tracking allowed a pharmaceutial supplies company to manage their entire workforce more effectively, keep a close eye on personnel, and gain a clearer view into general operations.
Results
Our software not only increased accountability among employees, but their company was also able to use it to leverage information from their GPS Tracking history to help settle a dispute with a former employee.
ROI
By increasing their accountability, workforce productivity improved by 20%.
Residential & Commercial HVAC
HVAC
HVAC
Keywords
Wireless Forms, Public Forms, GPS Tracking, work orders, scheduling, efficiency
Soundbite
Our software’s Wireless Forms tool gave this HVAC company the freedom to eliminate its dependency on paper forms and expedite tasks far more efficiently and cost-effectively.
Results
Wireless Forms changed the way the HVAC company collected field data, speeding up the process and eliminating errors due to missing information or poor handwriting. Plus, it drastically reduces the amount of paper the company uses, both saving them money and benefitting the environment.
ROI
Custom digital forms reduced paperwork delays by 80-90% for the company.
Commercial and Residential Service
HVAC
HVAC
Keywords
Reports, GPS Tracking, Mobile Timekeeping, accountability, productivity, reduced costs
Soundbite
GPS-stamped time punches that could be recorded from actual job sites using Actsoft solutions gave this HVAC company’s employees the means to punch in from anywhere and record it digitally using their mobile devices.
Results
Knowing the near real-time locations of technicians with Actsoft’s platform lets management assign new work orders more effectively. This record of everyone’s locations also transcends from timekeeping to customer service.
ROI
Unnecessary overtime costs were reduced by 75%.
Commercial Repair and Installation
HVAC
HVAC
Keywords
Wireless Forms, GPS Tracking, Reports, paperwork, scheduling, efficiency, cost reduction
Soundbite
With Actsoft’s platform, management could monitor the exact locations of their technicians and reroute them based off of proximity to new customer locations. Wireless Forms let them customize their own service sheets, so they could digitally capture the same information they were before, but in a fraction of the time.
Results
Since implementing Actsoft solutions, the company experienced growth in overall workforce productivity, with technicians now able to move between job sites quicker than ever before.
ROI
They almost immediately began to see an estimated 30% increase in measurable efficiency.
Residential Maintenance
HVAC
HVAC
Keywords
Job Dispatching, GPS Tracking, Mobile Timekeeping, routing, scheduling, efficiency
Soundbite
Our software provides intuitive live-view maps of employees in the field, and its unique dispatching technology lets HVAC supervisors instantly notify workers of changes in scheduling or new job locations.
Results
Job Dispatching and GPS Tracking have been two instrumental features in their new approach to management, helping the company more effectively coordinate their workforce.
ROI
The company immediately saw a 20 percent increase in efficiency using Actsoft solutions, along with a monthly savings of $100–500 through effective routing.
Commercial Maintenance
HVAC
HVAC
Keywords
Wireless Forms, Intra-Company Messaging, Dispatching Scheduler, productivity, customer experience
Soundbite
Actsoft solutions enable a commercial maintenance HVAC firm to receive data from the field dynamically, communicate with their technicians, and assign new work orders ahead of time.
Results
With Wireless Forms, this HVAC business can get repair sheets, work orders, and invoices completed faster and with fewer costs via digital transformation. They’re also able to coordinate resources more effectively and plan out technician schedules that are optimized for productivity in advance, helping them serve more customers daily.
ROI
The speed of data reception from the field increased by several times due to the digital transformation our software provides.
Yard Maintenance
Landscaping
Landscaping
Keywords
Mobile Timekeeping, Public Wireless Forms, Mobile Payments, versatility, increase revenue
Soundbite
Our application made it easy for a landscaping company to accept new service requests digitally, take payments directly from customer locations, and let their staff clock in remotely.
Results
With Actsoft, this company’s landscapers can reach customer locations quicker and reduce unnecessary trips to the office just to clock in and out. They’re able to process billing remotely, increasing revenue for the business and letting them move from job to job faster (increasing productivity).
ROI
Their company can accept several new jobs at the start of each day by providing customers with a way to submit service requests electronically.
Lawn Care
Landscaping
Landscaping
Keywords
Wireless Forms, Barcode Scanning, Job Dispatching, inventory management, efficiency
Soundbite
A lawn care business used Actsoft’s solutions to keep track of all of their equipment onsite by digitally logging it and scanning asset barcodes using mobile device cameras.
Results
The capabilities of our software for inventory management allowed this company to reduce shrinkage, ensure the right tools were always at each customer location, and ultimately serve more customers.
ROI
They a experienced a 100% reduction in the potential for their tracked assets to be stolen.
Natural Resource Production
Oil & Gas
Oil & Gas
Keywords
Wireless Forms, GPS Tracking, Job Dispatching , paperwork errors, efficiency, fuel costs, rerouting
Soundbite
After making the switch to Wireless Forms with Actsoft solutions, our Professional Services team created a customization that automatically compiled all data into a single, comprehensive report.
Results
Wireless Forms eliminates potential loss of data and time. With Actsoft solutions’s GPS functionality, routes are optimized, customer service is much better, and fuel costs are lower than ever.
ROI
Fuel costs decreased by 30% for the company.
Upstream, Midstream, Downstream
Oil & Gas
Oil & Gas
Keywords
Job Dispatching, GPS Tracking, Handset Tracking, accountability
Soundbite
Using the power of GPS technology, the company was able to gain a better grasp on their organization’s mobile operations as a whole.
Results
Since implementing Actsoft solutions, the energy company sees efficiency in the phases of exploration, production, and transmission of petroleum by knowing where their mobile workers are at all times.
ROI
With location reporting, accountability and productivity improved by 20%.
Concrete and Asphalt Contractor
Paving
Paving
Keywords
Wireless Forms, Mobile Timekeeping, Intra-Company Messaging, safety compliance, communication
Soundbite
A concrete and asphalt contractor required the help of Actsoft solutions to automate their timesheet process, streamline worksite documentation, and reach their employees in the field.
Results
Our software enabled this contractor to enhance communication with their staff during projects, boosting responsiveness and project timelines. They also used our Wireless Forms tool to get faster, more detailed safety and compliance checklists done.
ROI
Project completion timelines decreased by 10%.
24/7 Full-Service Maintenance
Plumbing
Plumbing
Keywords
Job Dispatching, GPS Tracking, alerts, flexibility, customer service
Soundbite
Actsoft solutions offered a perfect low-cost software that provided the company a way to easily track their plumbers during working hours and improve accountability.
Results
Employee accountability increased immediately, because they knew management was monitoring their locations. To boot, since they specialize in emergency services, response time is very important.
ROI
The company’s response times to new client requests went down by an average of 10 minutes per call.
Residential Installation
Plumbing
Plumbing
Keywords
Public Wireless Forms, Dispatching Scheduler, Mobile Payments
Soundbite
A residential plumbing company used our software to field new service requests, schedule their plumbers prior to each new work week, and accept payment for provided services from the field.
Results
Customer convenience increased when the plumbing company had a way to bill for installations using mobile devices, right from a client’s location. They were able to drive more revenue with Actsoft solutions’ ability to let them accept and schedule new installation requests digitally.
ROI
Using Mobile Payments (powered by Stripe), they were able to increase yearly revenue by 10%.
Pool Maintenance Company
Pool Construction/Maintenance
Pool Construction/Maintenance
Keywords
Wireless Forms, Dispatching Scheduler, Mobile Payments, increase revenue, assign jobs, photo capture
Soundbite
This pool maintenance company relied on our software to schedule cleaning jobs in advance, as well as fill out all paperwork digitally.
Results
Once service was complete, customer experience was improved, since the business had a way to accept payment for a pool cleaning job directly from the field. They also increased revenue by enhancing quality control through photo capture and Wireless Forms.
ROI
Annual revenue went up by 15% now that they had digital tools to provide better service.
Auto Insurance Provider
Professional Service
Professional Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, mobile workforce, accountability, safety
Soundbite
Actsoft solutions suited their needs above any other solution on the market.
Results
The company used our software’s Wireless Forms, GPS Tracking, and Mobile Timekeeping tools to enhance their operations and reduce unnecessary downtime and lapses in productivity.
ROI
The company experienced a roughly 20% jump in productivity, which led to an average increase in revenue of $1,000 each month.
Hazardous Chemicals Cleanup
Professional Service
Professional Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping, mobile workforce, accountability, safety
Soundbite
Since they deal with dangerous materials daily, accountability and accuracy are crucial to making sure everything goes smoothly.
Results
The company increases efficiency and quality control by using digital forms to complete their documents and pass them off in a chain of command.
ROI
Efficiency increased by 30% and resulted in thousands of dollars saved.
Contract Security Service
Professional Service
Professional Service
Keywords
Wireless Forms, GPS Tracking, reports, paper-based, reporting
Soundbite
Because they work on client premises, the solution had to be mobile; it also needed to be digital, as the company was looking for something to reduce its carbon footprint. Finally, implementation needed to be done without a major investment in infrastructure.
Results
Workplace efficiency is at an all-time high, thanks to the elimination of redundant tasks (made possible by the Actsoft platform’s API integration capabilities).
ROI
With the power of automation, efficiency was boosted by 30%.
Door-to-Door Marketing
Professional Service
Professional Service
Keywords
Reports, GPS Tracking, Mobile Timekeeping, accountability
Soundbite
Actsoft solutions are the analytical tool that helped the company succeed. Multiple departments use the data gathered from it.
Results
Administrators can easily analyze data and improve customer service. Reports are used to ensure staff alignment for maximum productivity.
ROI
Customer retention improved by 15%.
Environmental Safety Management
Professional Service
Professional Service
Keywords
Geofences, GPS Tracking, Reports, accountability, billing
Soundbite
Now, there is less potential for inconsistencies in their service to customers, and a more transparent work environment is being fostered.
Results
The multiple features that their company uses with our software allow them to take on even more customers than ever.
ROI
The company’s use of Actsoft solutions led to a 10% increase in profits.
Land Parcel Management
Professional Service
Professional Service
Keywords
Geofences, GPS Tracking, Mobile Timekeeping, accounting, accountability
Soundbite
Our software proved to be the best solution, letting the company monitor staff members’ locations while in the field and even set up geofences around certain neighborhoods or landmarks to get notified when employees are on-site.
Results
Work is more efficient and the risk of disputed billing is reduced, since everything is digital and trackable.
ROI
Instances of disputed billing went down by 20%.
Contract Security Provider
Professional Service
Professional Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping
Soundbite
The company started relying on Wireless Forms and instantly saw improvements with guard-tracking at job sites.
Results
Since using Actsoft solutions, the company has been able to increase service quality and job site efficiency by tracking their security guards during working hours.
ROI
Ease of reporting increased efficiency by at least 75%.
Security System Installers
Professional Service
Professional Service
Keywords
Wireless Forms, GPS Tracking, Mobile Timekeeping
Soundbite
Actsoft solutions’ tracking features offered a powerful benefit, letting management keep an eye on the entire workforce at once, from a single location.
Results
Our software has saved the company time and money, and it increased accountability for workers away from the office.
ROI
The company saves an hour of time per day that usually would be spent completing manual timekeeping and payroll processes.
Police Department
Public Sector
Public Sector
Keywords
Geofences, GPS Tracking, Reports, accountability, affordability, transparency, business insights
Soundbite
The precinct needed a way to better monitor its deputies’ whereabouts, verify the locations of patrols, and increase integrity.
Results
Accountability improved after one incident that involved an officer who went “missing” during their shift. The software’s quick monitoring capabilities revealed that the officer was actually at their home, and this discovery resulted in further changes in department regulations.
ROI
Workforce accountability increased by 25%.
Animal Control
Public Sector
Public Sector
Keywords
dispatching, Job Dispatching, flexibility, cost control
Soundbite
An animal control organization required a way to quickly reroute available employees who were already in the field to new areas needing assistance.
Results
Job Dispatching allows for on-the-fly assigning of new tasks to dispersed animal control employees, enabling the organization to provide quicker assistance and reduce its operational costs.
ROI
Dispatching efficiency increased by 30%.
Utilities and Landscaping
Public Sector
Public Sector
Keywords
Mobile Timekeeping, Crew Timekeeping, time management, efficiency, transparency
Soundbite
A utility and a landscaping organization tasked with serving the public and public property both needed a way to get more done daily and limit the amount of time their employees spent driving to the office.
Results
Crew Timekeeping enabled both organizations to clock multiple employees needed for a job in and out at once from a single device.
ROI
Daily output increased by 35%, as workers didn’t need to report to the office just to clock in and out any more.
Social Worker Visits
Public Sector
Public Sector
Keywords
dispatching, Dispatching Scheduler, productivity, efficiency, turnover
Soundbite
A government organization employing social workers required an easier means of planning out their staff’s visits ahead of time.
Results
Using the Dispatching Scheduler allowed the organization to assign their social workers to visits in the field in advance, helping them maximize productivity and not overbook certain employees.
ROI
Each employee was able to handle one extra visit per day (more evenly distributing their workloads).
Service Requests for Public Housing
Public Sector
Public Sector
Keywords
Public Wireless Forms, Wireless Forms, service requests, work orders, increased capacity, efficiency, automation
Soundbite
A maintenance service for public housing needed an easier way for tenants to submit service requests.
Results
By planting codes on certain appliances or objects that might eventually need service, the organization could use Actsoft solutions to allow tenants to scan these codes via mobile device cameras and automatically open up a Public Form URL. Tenants could then use the digital form at that URL to fill out and submit service requests. With the power of this feature, the organization can provide greater convenience to their tenants and also provide them with faster service.
ROI
Tenant satisfaction increased by 15%.
Fire Hydrant Inspections
Public Sector
Public Sector
Keywords
Job Dispatching, Wireless Forms, work orders, inspections, efficiency, compliance
Soundbite
A county’s inspection team for fire hydrants needed a way to streamline recurring inspection orders to ensure none were missed during each round of checks. They had to be compliant with regulations that mandated each hydrant was inspected for proper functionality at least every six months.
Results
Scheduling recurring fire hydrant work order inspections with Actsoft solutions allowed the county to automatically plan in advance work orders (by unit) every five months, helping them achieve proper compliance. Using this feature, they’re able to help keep the public safer and verify that every fire hydrant is accounted for on a regular basis.
ROI
Instances of missed fire hydrants were completely eliminated.
Public Surveys
Public Sector
Public Sector
Keywords
Wireless Forms, digital documents, surveying, data collection
Soundbite
A service-based government organization needed a way to provide the public with questionnaires on how their service was in order to find new ways to improve their processes and workflows.
Results
Public Forms helps the organization accomplish this by allowing the organization to send out digital document URLs that individuals receiving service can fill out, leading to quality feedback.
ROI
Customer satisfaction went up by 30%.
County Organization
Public Sector
Public Sector
Keywords
Alerts, GPS Tracking, accountability, transparency, efficiency, safety, productivity
Soundbite
A county wanted to monitor how long their employees in the field had been stopped at work order locations for in order to enhance both productivity and safety.
Results
Actsoft solutions helped the county track how long their personnel were at each job for via stop time alerts. Any time a visit in the field exceeded a certain duration threshold, their administrators would receive a notification that would alert them of a visit running longer than usual. They could then determine if the extended time spent on that job was warranted, or if further action needed to be taken to ensure their personnel member was safe. They could also compare increased stop times to that of their previous averages, allowing them to make more accurate decisions and change policies (if needed) with greater agility.
ROI
Productivity rose by 25%.
Snowplowing Contractor
Snow Removal
Snow Removal
Keywords
Public Wireless Forms, Job Dispatching, Mobile Timekeeping, response times, profitability
Soundbite
A snowplowing contractor used Actsoft features to automate their reception of service requests, let their employees clock in from mobile devices, and reassign staff based off of priority.
Results
The company is using Actsoft to get more snowplowing jobs done per day. They can accept more service requests (without the need for a dispatcher) and reassign staff to new jobs, increasing productivity and their overall capacity.
ROI
They were able to complete an additional seven jobs per week during their busy season.
On-Demand Driving Service
Transportation
Transportation
Keywords
Wireless Forms, Handset Tracking, GPS Tracking, compliance, drivers
Soundbite
The solution provided an all-in-one dashboard from which they could monitor their mobile operations.
Results
With fleet-tracking devices installed in each of their vehicles, dispatchers can review the live locations as service calls come in and decide which driver makes the most sense based on both proximity to jobs and current bandwidth to take on additional passengers.
ROI
Efficiency rose by 20%.
Industrial Vehicle Tire Dealer
Transportation
Transportation
Keywords
Wireless Forms, GPS Tracking, Reports, data collection, productivity, streamlining
Soundbite
Actsoft’s Professional Services team worked with the company to incorporate two of their forms into a single Wireless Form, one that contained all pertinent information about each job.
Results
Utilizing GPS Tracking in tandem with Wireless Forms, the company now has complete visibility into their field employees’ activities.
ROI
Daily output and productivity went up by 15%.
Long-Haul Tracking
Transportation
Transportation
Keywords
Wireless Forms, GPS Tracking, Reports
Soundbite
The biggest concerns were finding a way to make sure customers were serviced on time, all payments were confirmed, and the efficiency of the company was boosted to its maximum potential.
Results
Since implementing Actsoft solutions, the long-haul trucking company is able to better confirm that customers are being helped and payment for services is received, allowing them to increase their overall capacity.
ROI
The company’s efficiency increased by 20% and they save nearly $1,000 per month.
Package Delivery
Transportation
Transportation
Keywords
Wireless Forms, GPS Tracking, geofences, documentation, accountability
Soundbite
Actsoft solutions were the perfect answer to solve their existing problems while optimizing workforce performance.
Results
Our easy-to-implement software enables the company to monitor how each of their vehicles are being driven, helping them create practices to curb fuel inefficiencies and prevent costly repairs from needing to happen.
ROI
Our solutions saved them an average of $500 per month per vehicle. With nearly 200 vehicles in their fleet, that’s a savings of close to $100,000 monthly.
Special Needs Transportation
Transportation
Transportation
Keywords
Reports, GPS Tracking, Alerts
Soundbite
After researching a variety of GPS solutions, the company chose Actsoft because of our software’s affordability, comprehensive tracking, and robust reporting system.
Results
The company discovered that some of their vehicles were being used for personal use, and management was able to rectify the situation and clarify vehicle use best practices.
ROI
Fuel costs went down by 10%.
Towing Management
Transportation
Transportation
Keywords
Job Dispatching, GPS Tracking, API Integration, third-party, accountability, paperwork, communication
Soundbite
Actsoft solutions took their business to the next level for mobile workforce management.
Results
Overall, their average tow response time dropped to 11 minutes, enabling them to reach their clients quicker and provide truly optimized service to them.
ROI
The company experienced more than a more than 50% reduction in response time due to Actsoft solutions.
Specialized Shipping Experts
Transportation
Transportation
Keywords
Wireless Forms, GPS Tracking, Barcode Scanning, inventory management, invoicing, paperwork, accountability
Soundbite
Actsoft solutions took this shipping company to a new level of operational efficiency and customer service, thanks to its enhanced oversight capabilities.
Results
Our software’s image and signature capture feature allows them to prove that items are delivered intact.
ROI
The company saved thousands of dollars in damaged-goods claims.
Vehicle Sales and Rentals
Transportation
Transportation
Keywords
Wireless Forms, photo capture, automation, visibility, inventory management
Soundbite
Going digital gave them the freedom to be rid of hard copies and implement a better approach to inventory management.
Results
Now, annual inventory processes are done in half the time as they were previously, freeing up employee time to focus on other important work.
ROI
Inventory efficiency increased by 50%.
Shipping and Logistics
Transportation
Transportation
Keywords
Wireless Forms, Barcode Scanning, GPS Tracking, inventory management, efficiency
Soundbite
A shipping and logistics company relied on Actsoft to perform digital inventory management for the goods they regularly transported, as well as track and scan each package as it entered/exited company vehicles.
Results
Inventory management with Actsoft allowed the business to streamline its delivery system and reduce asset loss. They’re now saving more money each month by more effectively preventing theft or misplacement, as well as by enhancing the speed (and accuracy) of their process.
ROI
Shrinkage went down by 50%.
Multi-County Utility Service
Utilities
Utilities
Keywords
Wireless Forms, GPS Tracking, Job Dispatching
Soundbite
GPS Tracking and Job Dispatching with Actsoft solutions were exactly what the team needed to get consistent visibility into the daily activities of their team and to efficiently stay on top of new work order priorities.
Results
After implementing Actsoft solutions, they’re receiving greater detail about their workforce’s operations in the field, enabling them to make smarter, more data-driven management decisions.
ROI
The company was able to reduce monthly expenses by $1,000.
If a prospect is still using paper timesheets …
“Then”
(Likely Challenges/Issues)
Then they are likely paying more in unnecessary overtime, not maximizing their employees’ available time in the field, and not serving an optimal amount of customers per day.
Our Impact
Our software’s Mobile Timekeeping feature helps businesses reduce overtime costs, provide staff with more time in the day to serve customers, and make the most of their workdays.
If a prospect is using a stationary point-of-sale system …
“Then”
(Likely Challenges/Issues)
Then they are likely providing an unoptimized customer experience and limiting the amount of revenue they can generate.
Our Impact
Our software’s Mobile Payments feature (powered by Stripe) enhances customer convenience and revenue-generating capacity by letting techs bill for provided services in the field.
If a prospect isn’t tracking the locations of their equipment and vehicles …
“Then”
(Likely Challenges/Issues)
Then they could be at greater risk of theft or unauthorized usage of their fleet and/or assets.
Our Impact
Our software’s GPS Tracking capability provides detailed insight on the locations and statuses of vehicles/assets, helping companies keep these more secure and bring down management costs.
If a prospect isn’t automating their inventory management process …
“Then”
(Likely Challenges/Issues)
Then they could be at greater risk for inventory shrinkage and higher operational costs.
Our Impact
Our software’s Wireless Forms and Barcode Scanning tools help to automate inventory management, enabling workers to streamline the process and reduce errors.
If a prospect is using an Actsoft competitor …
“Then”
(Likely Challenges/Issues)
Then they could be wasting time using multiple different applications to handle all their processes instead of just one.
Our Impact
Our software provides an end-to-end solution with multiple included features to help companies boost their productivity and profitability.
If a prospect is using a homegrown technology solution …
“Then”
(Likely Challenges/Issues)
Then they could be missing out on additional features/enhancements to further enhance their profitability and output.
Our Impact
Our software receives continuous enhancements to help companies sustain ROI (something homegrown solutions just can’t offer).
If a prospect wants to save time and money …
“Then”
(Likely Challenges/Issues)
Then they should use our software to help them automate their outdated, costly, and time-consuming processes.
Our Impact
Our software helps companies save time and money by automating many of their manual processes, reducing the costs involved with each and giving them extra resources to gain more business.
If a prospect isn’t monitoring the positions of their employees in the field …
“Then”
(Likely Challenges/Issues)
Then productivity and accountability are likely not optimized for their workforces.
Our Impact
Our software’s Handset Tracking feature enables companies to increase output and transparency in their workforces, as employees know their positions are being tracked during working hours.
If a prospect is still using a stationary time clock …
“Then”
(Likely Challenges/Issues)
Then they are likely causing their mobile employees to have to spend time on the clock simply driving back to the office to register time punches at the end of a day.
Our Impact
Our software’s Mobile Timekeeping tool allows mobile employees to clock in and out from virtually anywhere, eliminating unnecessary drive time and helping them boost productivity.
If a prospect is still tracking compliance with paper forms …
“Then”
(Likely Challenges/Issues)
Then they are likely dealing with errors related to illegibility and slow data reception from the field.
Our Impact
Our software’s Wireless Forms capability makes it easier for companies to document safety and compliance digitally, adding more detail and speed to the process.
If a prospect isn’t scheduling work orders for their employees in advance …
“Then”
(Likely Challenges/Issues)
Then their service window times for customers may be inaccurate and they may have additional unrealized availability to handle new customer requests.
Our Impact
Our software’s Dispatching Scheduler feature allows admins to drag and drop new work orders onto employee schedules, helping them identify and limit downtime and give customers more accurate arrival times.
If a prospect is still using a manual dispatching system …
“Then”
(Likely Challenges/Issues)
Then they are ill-equipped to handle on-the-fly customer requests that come in and are spending too much time having their employees drive back to the office just to receive new instructions.
Our Impact
Our software’s Job Dispatching tool simplifies the process of handling new service requests by letting dispatchers digitally reroute available nearby employees to new locations at once.
If a prospect isn’t communicating effectively with their mobile employees …
“Then”
(Likely Challenges/Issues)
Then they could be being affected by hidden costs related to communication errors and low productivity.
Our Impact
Our software’s Intra-Company Messaging feature enables desktop-to-handset communication between workers and managers, helping everyone stay on the same page and limiting inconsistencies.
If a prospect isn’t integrating their data between applications …
“Then”
(Likely Challenges/Issues)
Then they could be spending too much time and money on manual data entry.
Our Impact
Our software’s ability to integrate with many types of third-party platforms makes it easy to consolidate data and eliminate redundancy.
If a prospect wants their employees to improve productivity …
“Then”
(Likely Challenges/Issues)
Then they should acquire a solution that allows them to track employee positions, dispatch new instructions at will, and study reports on employee output.
Our Impact
Our software gives businesses premier insights into where their employees are and what they’re doing, helping companies monitor productivity and increase it across their workforces.
If a prospect wants more customers …
“Then”
(Likely Challenges/Issues)
Then they need a solution that will allow them to allocate their resources more efficiently and maximize the current amount of talent they have on staff.
Our Impact
Our software eliminates manual timekeeping and dispatching, giving a workforce’s members of staff additional availability each day to be more productive.
If a prospect wants to be able to take on more jobs without hiring more people …
“Then”
(Likely Challenges/Issues)
Then they need digital tools that will help their employees reduce unnecessary travel times, receive new jobs on the fly, and automate manual processes.
Our Impact
Our software enables in-advance scheduling, allowing managers to proactively limit instances of downtime (before they might happen) and communicate new jobs to their dispersed employees on the fly.
If a prospect wants to ensure their employees are safe and OSHA-compliant …
“Then”
(Likely Challenges/Issues)
Then they require a software that allows them to capture more detail in their safety and compliance checklists with greater speed.
Our Impact
Our software’s Wireless Forms tool helps companies track safety compliance with greater detail, speed, and insight by providing dynamic capabilities like photo, audio, and signature capture.
If a prospect wants to differentiate their company from their competition …
“Then”
(Likely Challenges/Issues)
Then they need to optimize their customers’ experiences and do more satisfactory jobs compared to other businesses in their industry (with the help of digital tools).
Our Impact
Our software helps companies provide more personalized customer experiences, reach customers quicker, and be more adaptable with its Job Dispatching feature. With these benefits, businesses stand out from their competition and deliver superior service to their clients.
If a prospect is still using paper documents …
“Then”
(Likely Challenges/Issues)
Then they are likely experiencing delays, high paper costs, and a lack of detail in the data collected at each of their job sites.
Our Impact
Our software’s Wireless Forms feature helps organizations get the data they need faster, cheaper, and with fewer errors involved by digitizing the entire paperwork process.
Ensure Payroll Accuracy
Industry
Plumbing
Integration
ADP
Key Features
Mobile Timekeeping
Situation
A plumbing company wanted to keep better track of their employees’ time management while in the field and ensure accuracy during the payroll process.
Solution
Using our APIs, the company started importing their timekeeping data to ADP for more efficient reporting.
Impact
The company can now keep better track of employee hours and ensure that employees are more accountable for their time in the field and on the clock.
Import payment information
Industry
Tree Removal
Integration
Quickbase
Key Features
Wireless Forms, Photo Capture, Mobile Payments
Situation
A tree removal company required an easier method to import payment information for provided services into Quickbase any time a job was completed.
Solution
With our photo capture and mobile, onsite payment capabilities, the company can easily collect payment information from the field, quickly record the transactions, and automatically import the total amounts and check images into Quickbase.
Impact
With this integration, the tree removal company enjoys greater convenience and less manual data entry for their back-office employees.
Optimize dispatching performance
Industry
Food Delivery
Integration
Geotab
Key Features
Job Dispatching
Situation
The company was experiencing inefficiencies in their dispatching processes such as missing out on customer orders and delivering subpar customer experiences because of their lack of insight into the whereabouts of their mobile workforce.
Solution
Using our API integration, our application was able to update with historical or current GPS data from Geotab in near real-time.
Impact
The company gained deeper and faster insight into the real-time locations of their mobile workforce employees, which increased their flexibility when it came to acting dynamically and providing service to customers on-demand.
Dispatch workers more efficiently
Industry
HVAC
Integration
N/A
Key Features
Job Dispatching, Mobile Payments
Situation
An HVAC company used Actsoft solutions to efficiently dispatch their mobile technicians to new customers that would request service during a day’s work.
Solution
With its inventory management capabilities, our solution made it easy for their technicians to quickly realize what they exactly were running low on and identify where it would be available in their warehouse.
Impact
With Mobile Payments and streamlined inventory management, our software helps the HVAC company provide faster, more convenient, and truly personalized service to its customers.
Optimize inventory management
Industry
Construction
Integration
QuickBooks Online
Key Features
Wireless Forms
Situation
A construction company wanted to optimize their internal inventory management process.
Solution
By integrating our software with their QuickBooks Online account, an invoice is generated from QuickBooks every form submission regarding inventory items, which automatically updates the quantity on hand.
Impact
The company was able to streamline the inventory management process and had quicker, more effective insight into handling inventory shortages when they occurred and tracking materials moving in and out.
Create and manage customer profiles
Industry
Pest Control
Integration
Insightly
Key Features
Wireless Forms
Situation
A pest control company used Insightly (a CRM software) to create new customer profiles and better manage their existing clients.
Solution
With our software’s integration capabilities, the company was able to establish a link between Insightly and our software, eliminating the need to create new customer profiles manually in both platforms.
Impact
With the power of this integration, the pest control company reduces errors and the possibility of duplicate data entry that could potentially confuse their exterminators in the field when receiving new work orders.
Cut back on paper costs
Industry
Electrical
Integration
QuickBooks Online
Key Features
Job Dispatching
Situation
An electrical company wanted to cut back on paper costs by digitizing their invoices to be included when dispatching jobs.
Solution
Using our APIs, the dispatcher can create a PDF of the QuickBooks invoice, upload it to Dropbox, generate a share link, and add the link to a field in the digital job order.
Impact
The company can now quickly provide their drivers with key information digitally while maintaining a connection to the actual QuickBooks invoices.
Streamline digital safety checklists
Industry
Construction and Civil Engineering
Integration
Dropbox
Key Features
Wireless Forms
Situation
A construction and civil engineering firm regularly completed digital safety checklists through our software that were faster and more thorough than traditional paper forms.
Solution
Our application can exchange data with Dropbox, eliminating the need for the firm’s office employees to manually transfer safety checklist information across systems.
Impact
Thanks to our software and its ability to integrate with Dropbox, the construction and civil engineering firm saves more time and better protects the health and safety of its engineers at construction sites.
Generate invoices from work orders
Industry
Plumbing
Integration
QuickBooks Online
Key Features
Wireless Forms
Situation
A plumbing company wanted their work orders to automatically upload to their QuickBooks Online account to generate invoices.
Solution
Using our APIs, the work orders for jobs were imported into the company’s QuickBooks Online account to create an invoice.
Impact
This resulted in a much more streamlined invoice-generation and work order management process the company could rely on.
Optimize work orders
Industry
Roofing
Integration
Google Calendar
Key Features
Job Dispatching, Wireless Forms
Situation
A roofing company needed a way to take orders for new jobs that were initially scheduled in Google Calendar and integrate them with our platform they were using for workforce management purposes.
Solution
With the power of our software and API integration, the roofing company was able to automatically pull new work orders whenever they were created in Google Calendar, complete with all the details needed for their roofers to complete new jobs included in each.
Impact
Thanks to expedited, more automated work order distribution and data syncing, the roofing company can help perform more repairs and installations for customers.
Improve inventory management
Industry
Paving
Integration
Excel
Key Features
Wireless Forms
Situation
A paving company needed to a new way to update inventory for the materials and supplies housed in their facility.
Solution
Managers of the paving company utilized our API data to automatically update the status of any inventory asset when new digital documents got submitted by workers.
Impact
The company now operates more efficiently and streamlined, which means less time needs to be spent on inventory management, and more time can be allocated to other important tasks without dropping inventory management quality.
Ensure payroll accuracy
Industry
Pool Maintenance
Integration
QuickBooks Online
Key Features
Mobile Timekeeping
Situation
A pool maintenance company needed a way to sync their workers’ timesheet data with QuickBooks Online, their accounting software.
Solution
The ability of our software to integrate with QuickBooks Online enabled the pool maintenance business to sync their timesheet data automatically.
Impact
Due to the power of this integration, the company sees productivity increases and additional savings from not needing to acquire any new solutions for payroll, accounting, or time tracking.
Dispatch workers more efficiently
Industry
Transportation
Integration
Geotab
Key Features
Job Dispatching
Situation
A food distribution company wanted to dispatch work orders to drivers in the field more efficiently.
Solution
Integrating our solution with Geotab allowed the distribution company to update their application with historical and current GPS data in near real-time.
Impact
The company now can see where their drivers in the field are currently or where they’ve been previously, which allows them to hold everyone accountable and make smarter business decisions in a more efficient manner.
Optimize routing options
Industry
Non-Emergency Medical Transport
Integration
C2Logix
Key Features
Job Dispatching
Situation
A non-emergency medical transport company sought a way of optimizing work orders and routing in order to provide efficient patient care while keeping fuel costs in check.
Solution
By sending Actsoft .CSV files as work orders from C2Logix (a route optimization software), the company could now process work orders via API integration and import these dispatched orders every morning.
Impact
Linking optimized routes and work orders enables the non-emergency medical transport company to save time and money on a daily basis.
Simplify managing timekeeping data
Industry
HVAC
Integration
N/A
Key Features
Mobile Timekeeping
Situation
An HVAC company wanted to simplify uploading employee timekeeping data into the new system.
Solution
Our solution empowered the business to export these employee timekeeping records via .CSV files (flat file) exports.
Impact
The company gained more control over their employee timekeeping management processes.
Improve the accuracy of work orders
Industry
Snowplowing
Integration
Dropbox
Key Features
Wireless Forms, Photo Capture
Situation
A snowplowing company wanted to sync images of areas where snow removal was needed to corresponding work orders so their employees could get a more accurate picture of work required.
Solution
Our software offers an ability to integrate with Dropbox, allowing the snow removal business to upload images corresponding to work orders to Dropbox, generate shared links, and pull them into the application.
Impact
With the power of this integration, the snowplowing company can help put their employees in a better position at the start of a job to accurately survey what needs to be done, as well as identify the scope of the project with detailed visuals of land needing snow removal.
Optimize daily reporting
Industry
Roofing
Integration
N/A
Key Features
Wireless Forms
Situation
A roofing company needed to optimize the way daily reports were being filled out in the field and sent over to management for review.
Solution
With the help of our Wireless Forms feature, the company was able to enable workers in the field to fill out the daily reports digitally from a mobile device.
Impact
This resulted in a more streamlined and efficient process for filling out and sharing these crucial daily reports.
Reduce overtime
Industry
Electrical
Integration
QuickBooks Online
Key Features
Mobile Timekeeping
Situation
An electrical company’s electricians regularly worked overtime on an installation project at an industrial complex.
Solution
Our solution enables the electrical company to easily export timesheet data (including overtime logs) in .CSV format and pull that data into QuickBooks Online, their accounting system).
Impact
With an established integration between our software and QuickBooks Online, the electrical company is able to import regular and overtime data via .CSV files any time this occurs, providing benefits such as saved time and improved employee retention from being able to accurately and reliably pay their electricians.
Optimize customer information management
Industry
Landscaping
Integration
Quickbase
Key Features
Wireless Forms
Situation
A landscaping company wanted to optimize their customer information management in their third-party application development platform, Quickbase.
Solution
As information from work orders, invoices, and estimates is entered into Quickbase, our API extracts customer information, updates existing customer data, and creates new customer data.
Impact
The company has a more centralized and streamlined customer database and can manage this information with greater ease.
Streamline inventory management
Industry
Warehousing
Integration
N/A
Key Features
Wireless Forms
Situation
Managers of a warehouse needed a way to monitor the assets housed in their facility.
Solution
Because our software allows users to export custom data sets in spreadsheet form, the managers were able to utilize API data to automatically update the statuses of any assets in question whenever new documents are digitally submitted by workers.
Impact
With a new way to automatically update inventory based on submitted form data, the warehousing company saves money by not needing to purchase licenses for an additional third-party inventory management application.
Import customer profiles
Industry
Electrical
Integration
Insightly
Key Features
Wireless Forms
Situation
An electrical company wanted to find a way to import their customer profiles from Insightly into our TeamWherx™ solution.
Solution
Using our APIs, we were able to create new clients in our Job Dispatching module.
Impact
This solution resulted in the electrical company spending less time on manual data entry and reduced the tedious double entry of customer information.
Automatically reimport work orders on a recurring basis
Industry
HVAC Plumbing
Integration
Azure
Key Features
Wireless Forms
Situation
An HVAC company needed a way to automatically reimport orders into our software on a weekly basis and make this a reoccurring process.
Solution
Thanks to our solution’s ability to integrate with Azure Table Storage, form submission data from completed work orders can be exported to Microsoft Azure and then automatically reimported into our software in a repeatable manner.
Impact
Due to the power of this integration, the HVAC company can save more time and provide better, more detailed service to each of their existing customers, no matter the season.
Back up data to prevent total loss
Industry
Home Remodeling
Integration
Google Sheets
Key Features
Wireless Forms
Situation
A home remodeling company needed to have backups of the data that was submitted from the field using our digital forms.
Solution
Our software’s compatibility with Google Sheets enabled the home remodeling company to integrate form data with the documents they used as backup records, removing much of the back-and-forth and headaches associated with duplicate data entry.
Impact
By integrating digital form data with Google Sheets, the home remodeling company is able to save more time and better optimize the use of resources.
Manage customer profiles
Industry
Tree Removal
Integration
Salesforce
Key Features
Wireless Forms
Situation
A tree removal company required a simpler way to generate a new client in our application whenever a new customer profile was created within Salesforce, their CRM software.
Solution
With the power of integration, the tree removal company was able to link their Actsoft and Salesforce accounts.
Impact
As a result of this integration between Salesforce and our software, there’s no need for the company to duplicate manual data entry or require additional FTE to keep up with their work orders from new clients.
Optimize work order visibility
Industry
IT
Integration
Google Calendar
Key Features
Wireless Forms, Job Dispatching
Situation
A mobile IT service company needed a way for their workers to view scheduled work orders that had originally been created using our software in Google Calendar.
Solution
The ability of our software to integrate with Google Calendar makes it easy for the mobile IT service company to create calendar events in the solution’s web portal and automatically sync them, reducing duplicate data entry.
Impact
As a result of this integration, the IT company can automatically add their built-out work orders to Google Calendar, saving their employees time when updating their progress and allowing them to move to the next job quicker.
Include invoices with dispatched work orders
Industry
Flower Delivery
Integration
QuickBooks Online
Key Features
Wireless Forms, Job Dispatching
Situation
A flower delivery company wanted to automatically take information from an invoice created in QuickBooks Online and include it when digitally dispatching their drivers.
Solution
Our software offered the integration connection to the company and helped streamline their business process by showing how the dispatcher can create a PDF of the QuickBooks Online invoice, upload it to Dropbox, generate a share link, and add the link to a field in the digital job order.
Impact
As a result, the company quickly provides their drivers with key information digitally while maintaining a connection to the actual QuickBooks Online invoices.
Ensure payroll accuracy
Industry
Mobile Pet Grooming
Integration
N/A
Key Features
Mobile Timekeeping
Situation
A mobile pet grooming company wanted to export their timekeeping data into a spreadsheet so they could fulfill payroll accurately and efficiently.
Solution
Our API retrieves the company’s weekly timekeeping data and reformats it into a CSV file they could import into their payroll system after reviewing it.
Impact
This streamlines the timekeeping and payroll processes while not forcing the company to change anything within their preexisting platforms and software.
Upload timekeeping data to payroll
Industry
Leasing
Integration
N/A
Key Features
Mobile Timekeeping
Situation
A leasing company wanted an easy way to upload employee timekeeping data to its current payroll system.
Solution
Our solution helped the leasing company export employee timekeeping data via .CSV files (flat file exports).
Impact
As a result, the company has greater control over timekeeping data and can better identify if any unnecessary overtime was logged improperly.
Integrate customer images in work orders
Industry
Painting
Integration
Dropbox
Key Features
Wireless Forms
Situation
A painting company needed a way to integrate images provided from customers within a Public Form with Dropbox.
Solution
Our solution helps the painting company by allowing them to take data submitted by a customer requesting a new paint job and then create a digital work order based off of it.
Impact
Due to this integration, their painters are equipped with additional detail when going to perform work at a job site, and they’re also able to reference past work orders more efficiently.
Upload job site images to work orders
Industry
HVAC
Integration
Dropbox
Key Features
Wireless Forms, Photo Capture
Situation
An HVAC company wanted to upload images from the job site via a public form and attach them to their appropriate work order.
Solution
Utilizing our API, the company uploads these images to Dropbox, where a share link is generated and used in the proper fields within the work order form where their customers can easily click the link, and view the images taken of the job during service.
Impact
This results in a more streamlined way to provide world class service to their customers and helps the company stay on top of their internal recording processes.
Import invoices from service requests
Industry
Beverage Distributor
Integration
QuickBooks Online
Key Features
Wireless Forms
Situation
A beverage distributor wanted to import QuickBooks Online invoices from their service requests and order forms.
Solution
Thanks to our API, service requests are entered into QuickBooks Online, where a work order is dispatched to a technician for a service call.
Impact
The business was able to successfully implement a way to import QuickBooks Online invoices from service form data.
Effectively monitor warehouse assets
Industry
Manufacturing
Integration
N/A
Key Features
Wireless Forms
Situation
A manufacturing company wanted a way to keep track of the statuses of their warehouse assets without using a third-party inventory application.
Solution
By using Custom Lists to maintain their assets, we’re able to utilize our API to take the information being submitted by Wireless Forms and update the statuses of any assets they’d like checked up on.
Impact
The company is now more flexible than ever when it comes to maintaining the statuses of these assets and this empowers them to handle the resources in their workforce more efficiently.
Automate a report of timesheet data
Industry
Plumbing
Integration
ADP
Key Features
Mobile Timekeeping
Situation
A plumbing company wanted to receive an automated export of their clock-in and -out data in a CSV spreadsheet delivered to a distribution email.
Solution
Using our ad-hoc reports and scheduled emails, the company is able to import their data to ADP.
Impact
This helps the company better manage employee clock-in and -out data while controlling payroll expenses in an accountable way.
Adding new client information to existing campaign lists
Industry
Marketing
Integration
ActiveCampaign
Key Features
Wireless Forms
Situation
A marketing company wanted to add newly registered customer information to the appropriate campaign list in ActiveCampaign.
Solution
With the help of our API, the company took customer information from their dispatching client list and added their information to the campaign list they wanted to use in a more streamlined, efficient manner.
Impact
The marketing company can create email campaign lists tailored to specific customers and focus their efforts on cutting out inefficient targeting.
Dispatch new work orders
Industry
Transportation
Integration
Geotab
Key Features
GPS Tracking
Situation
An alcohol logistics and distribution company was interested in dispatching work orders to their drivers and was already using Geotab to track their fleet.
Solution
Using our APIs, we update our application with historical or current GPS data from Geotab in near real-time.
Impact
This allows for the company to have all their relevant information about their drivers and location histories, all within one portal.
Provide accurate material costs to customers
Industry
Construction
Integration
N/A
Key Features
Wireless Forms
Situation
A construction company wanted to keep track of their current materials in inventory by associated market price to provide accurate estimates to their customers.
Solution
By leveraging our APIs, these materials are imported into our application as a custom list, which allows for contractors to fill out all the materials they need on a digital form and provide itemized estimates.
Impact
This ensures the information the business wants to keep on hand is secure, yet still factored into the process.
Keep better record of all previous service calls
Industry
Property Maintenance
Integration
Google Sheets
Key Features
Wireless Forms
Situation
A property maintenance team needs to keep a record of all the recent service calls they have performed for tenants at their location.
Solution
By integrating with our API, the company saved each form submission to Google Sheets, allowing for all the maintenance technicians to view the service history at once, and to provide updates to these service calls.
Impact
This provided a much better customer experience and streamlined the workflows for maintenance technicians in the field.
Track individual vehicle maintenance schedules
Industry
Pest Control
Integration
Fleetio
Key Features
Fleet Management
Situation
A pest control company was interested in tracking their fleet vehicles’ maintenance schedules proactively, in order to help increase vehicle lifespans and reduce the potential for costlier repairs that could result from a lack of regular vehicle care.
Solution
By using our available fleet hard-mount devices and Fleetio fleet management software, we are able to help this pest control company update their odometer readings each day in Fleetio, based on each of their trip distances in our application.
Impact
In addition to the cost savings this integration provides, the pest control company also has a more reliable means of keeping up with their overall operations as a result of it.
Increase employee accountability
Industry
Oil and Gas
Integration
Google Drive
Key Features
Wireless Forms
Situation
A directional drilling company needed to increase their employees’ accountability by capturing video showing their paths and drills operating when harvesting natural gas.
Solution
Through an integration between our software solution’s Wireless Forms feature and Google Drive, these videos are now able to be saved to their Google Drive account, where a link can be generated and added into each of their Wireless Forms submissions.
Impact
This critical syncing of video data enables the directional drilling company to enhance their quality control and make sure that their operations both in the past and the future stay as safe as possible.
Monitor employee break durations for safety and compliance purposes
Industry
Waste Collection
Integration
Kronos
Key Features
Mobile Timekeeping
Situation
They needed to increase the accountability for their drivers to ensure that they were taking adequate 30-minute breaks for their lunches, to stay in compliance with regulations implemented by the DOT and FMCSA.
Solution
By using our standalone form module and associating drivers’ Kronos Employee IDs, the form submissions are now sent directly to Kronos to punch in and out for their lunch breaks, without staff needing to go back to the shop to do so.
Impact
This streamlined a step in the employees’ processes that also allowed them more time in the field to increase productivity and revenue for the company, since they didn’t have to drive back and forth from the office.
Identify which delivery types have the longest durations
Industry
Courier
Integration
Google Calendar
Key Features
Job Dispatching
Situation
A courier company wanted to determine what type of deliveries took the longest and needed to increase accountability with their employees for staying on schedule.
Solution
With the help of our API, the company can see what the actual start and end times of the tasks were, compared to their scheduled times, and is also able to identify any inefficiencies or more complex deliveries.
Impact
They can update the Google Calendar events based on the order status changes in our software to stay up-to-date and on top of their workflows and productivity.
Access previous form submissions with ease
Industry
Refrigeration
Integration
Azure, Microsoft Power BI
Key Features
Wireless Forms
Situation
A refrigeration repair company wanted to provide a way for its end users to access historical form submissions without running detailed reports.
Solution
Utilizing our application’s API integration functionality, these forms are immediately uploaded to Azure Table Storage (a cloud-based storage solution offered by Microsoft), where a report is built in Microsoft Power BI (a powerful analytics visualization tool).
Impact
Our web application facilitated the integration of multiple platforms the company was already using and made it easy to keep everything all in one place with personalized solutions that fit their needs.
Generate and send new work orders to mobile employees
Industry
Cellular Carrier
Integration
Cloud Storage
Key Features
Wireless Forms
Situation
A support team for a cellular carrier needed a way to create new work orders to send to their solution engineers while in the field.
Solution
Our API allowed these work orders to be created and dispatched to their solution engineers each day in our software.
Impact
This allows for greater flexibility for the engineers in the field, who now receive tasks with greater accuracy and optimization and helps dispatchers and managers have better insight and overview of their workforce.
Reduce duplicate data entry for scheduled work orders
Industry
Pest Control
Integration
Google Calendar
Key Features
Job Dispatching, Mobile Timekeeping
Situation
A pest control company wanted to use an online calendar to display all their scheduled work orders to increase visibility to their staff’s availability, as well as reduce the need for duplicated data to be entered.
Solution
By using our APIs to send the created orders to Google Calendar, the relevant customer information, the employee the order was assigned to, and the start and end times for the work order were easily visible.
Impact
This feature provides management with invaluable insights into the work habits of their employees and how they can streamline certain projects and optimize the time and skillsets of their workforce easier.
Generate invoices based off of uploaded work orders
Industry
Service Trailer Repair
Integration
QuickBooks Online
Key Features
Wireless Forms
Situation
A service trailer repair company is interested in having their work orders for trailers they service uploaded to their QuickBooks Online account to generate an invoice.
Solution
Using our APIs, the work orders for regular preventative maintenance and full trailer repairs were imported into the company’s QuickBooks Online account to create an invoice.
Impact
This saves time by reducing the amount of redundant data entry and reduces potential errors included with manually creating the invoices in QuickBooks Online.
Optimize route efficiency based off of work orders
Industry
Waste Collection
Integration
N/A
Key Features
Job Dispatching
Situation
A waste collection company is interested in optimizing their work orders for the most efficient routes for each of their drivers.
Solution
The orders with their optimized routes were saved to a spreadsheet hosted in a cloud storage solution and dispatched out to the drivers using our API.
Impact
This helped save time and reduce fuel costs by eliminating excessive driving between their work orders.
Complete daily job site reports digitally
Industry
Construction
Integration
N/A
Key Features
Wireless Forms
Situation
A construction company requires its sub-contractors to complete a daily report that provides the status of a customer project, including weather conditions, additional required labor, and materials on site.
Solution
Using our Wireless Forms feature, a subcontractor can quickly and efficiently fill out the report.
Impact
This helps save time for the subcontractor needing to manually provide this information and streamlines the general contractor’s process of locating and reviewing the daily report.
Effective overtime request management
Industry
Beverage Distributor
Integration
N/A
Key Features
Wireless Forms, Form Workflows, conditional emails, Ad Hoc Reporting
Situation
A non-alcoholic beverage distributor needed an easier way to manage their staff’s overtime requests.
Solution
Our software provided one of their supervisors with a list of their employees or entire team to select, along with the date and amount of overtime hours requested.
Impact
This streamlines the process and increases efficiency during their company’s daily workflows.
Ensure compliance with commuting laws dynamically
Industry
Home Inspection
Integration
N/A
Key Features
Wireless Forms, Ad Hoc Reporting
Situation
A home inspection company based out of California needed to account for California’s commuting laws.
Solution
Using our Wireless Forms module and Ad Hoc Reporting, instructions are provided to start the form when their driving time begins and then to submit the form once they have arrived at their destinations.
Impact
These features provide deeper insights for management, ensuring accuracy in the tracking of their workforce’s driving habits and commuting times.
Contact tracing and wellness checks with digital forms
Industry
Public Transportation
Integration
N/A
Key Features
Wireless Forms
Situation
A public transportation company is interested in an easy and reliable way to collect and document information stating that employees are healthy enough to report to work, based on CDC guidelines for COVID-19.
Solution
Using our software’s Wireless Forms module, the public transportation company is able to ask employees CDC-approved symptom questions, as well as provide a direct link to the CDC COVID-19 webpage for additional guidance directly within each of their staff’s respective wellness checks.
Impact
In addition to helping them keep their employees safer, the company is also able to use this functionality to maximize its workforce’s productivity, ensuring management knows exactly which workers are available to report on a day-by-day basis at a moment’s notice.
Tracking the status of assets
Industry
Warehousing
Integration
N/A
Key Features
Custom Lists
Situation
A warehousing logistics company is interested in tracking the statuses of their warehouse assets using our application.
Solution
With a combination of our Custom Lists feature and our customer APIs, we were able to assist this company by updating the status of these assets based on the custom list selections they made on a standalone form submission.
Impact
Doing this allows the company to eliminate the possibility of reserving an asset that is already unavailable by helping them only see those assets that are currently available for use at their warehouse.
Import customer profiles to reduce manual data entry
Industry
Erosion Management
Integration
N/A
Key Features
Job Dispatching
Situation
An erosion management company needed a way to import customer profiles created in their third-party CRM application into our solution that they were also using.
Solution
Using our RESTful APIs, we were able to create new clients within the Job Dispatching module for this erosion management company.
Impact
All relevant customer information would then be pulled from their third-party CRM application and could be imported into our software, resulting in a customer list that matched what their other system contained.
Filter out irrelevant data
Industry
Healthcare
Integration
N/A
Key Features
Ad-Hoc Reporting
Situation
Frustration was occurring whenever a physical inspection form submission for a specific vehicle needed to be reviewed, as they had to review tons of paperwork just to locate data on one vehicle in particular.
Solution
Using our Ad-Hoc Reports feature, we were able to provide this organization with the digital ability to display relevant information collected on the physical inspection form through our software.
Impact
This report was set up to send out the previous day’s physical inspection form submissions, helping their company regularly save additional time and increase operational efficiency.
Increase safety through more accurate vehicle inspections
Industry
Transportation
Integration
N/A
Key Features
Wireless Forms
Situation
A transportation company had several trucks that were accidentally being driven with potential safety issues, such as incorrect tire pressures.
Solution
Using our standalone form module, our team was able to create a pre-trip inspection template for recording and report truck issues for the transportation company, letting their drivers and back office employees know if a truck was unsafe to operate and shouldn’t be driven.
Impact
Now, they’re enjoying fewer truck maintenance and safety issues, with both their managers and mechanics getting automatically emailed if any of their vehicles are not ready to drive.
Select certain tracking times for greater accountability
Industry
Courier Service
Integration
N/A
Key Features
Mobile Timekeeping
Situation
A courier service company is interested in monitoring within our application, particularly when their mobile phones or fleet devices are no longer tracking after two hours.
Solution
Within our software, we were able to provide the courier company with a standard report called User Tracking Exceptions.
Impact
This report allows our customers to select a specific time in the report, as well as select certain exceptions around that time.
Filter tracking data to only display relevant fleet information
Industry
Public Works
Integration
N/A
Key Features
Fleet Management
Situation
A department of public works has a large fleet that they are tracking within our software. Their administrators would like to know if there is a way to filter tracking data in the solution’s live view map.
Solution
Within our software, we were able to assist this public works department by applying a filter on the live view map.
Impact
By being able to filter data this way, we were able to help their organization save time and money, as their administrators would be able to quickly identify the status of different vehicles in a more individualized fashion.
Provide customer location data within work orders
Industry
Landscaping
Integration
N/A
Key Features
Wireless Forms, Job Dispatching
Situation
A landscaping company is interested in populating customer location data on work orders prior to dispatching the orders to their field crew.
Solution
By associating a form with their lawn care service for work orders using our software, special instructions via a client custom field can be entered in by a dispatcher.
Impact
This allows the landscaping company to streamline their entire system of service requests and stay more organized.
Reduce manual data entry
Industry
Concrete and Asphalt Contractor
Integration
Google Sheets
Key Features
Wireless Forms, Job Dispatching
Situation
A concrete and asphalt contractor frequently used Google Sheets to manage data and client profiles. However, this was creating a burden on their back-office team, as employees were having to spend far too much time manually entering information row by row into Google Sheets.
Solution
A possible integration between Google Sheets and our software enabled the concrete and asphalt contractor to exchange customer profile data between the two systems. They could import this data into Google Sheets once it was created in our application.
Impact
As a result of automatically importing all client data into Google Sheets with our software, the paving company can spend more time on tasks related to project completion, increasing customer satisfaction and overall profitability. They’re able to keep projects more detail-oriented with client needs readily accessible on a project-by-project basis, free of the hassles of manual data entry.
Optimize routes for fuel efficiency
Industry
Transportation
Integration
N/A
Key Features
Wireless Forms, Job Dispatching
Situation
A transportation company sought to optimize their routes to maximize fuel efficiency and lower transit times without sacrificing customer service and their brand’s equity.
Solution
By utilizing our API integration, the company could send Actsoft .CSV files of work orders from their route optimization software, C2Logix.
Impact
This connection (between work orders and optimized routes) saves the transportation company time and money daily.
Keep data the same when importing work orders
Industry
Moving Company
Integration
Google Calendar
Key Features
Job Dispatching
Situation
A moving company required a way to add the work orders they’d created in Google Calendar into the Actsoft solution they were using and ensure the data remained the same.
Solution
By importing work order data from Google Calendar with our software, the moving company could add in new information without the need for manual entry.
Impact
This reduces errors for the moving company and the amount of time they have to spend processing and entering data. Work order distribution is streamlined as a result, and they are able to have their employees spend more time handling new customer requests.
Import Timesheet Data
Industry
Pool Maintenance
Integration
QuickBooks Online
Key Features
Mobile Timekeeping
Situation
A pool maintenance company needed a way to sync their workers’ timesheet data with QuickBooks Online, their accounting software.
Solution
The ability of our software to integrate with QuickBooks Online enabled the pool maintenance business to sync their timesheet data automatically.
Impact
Due to the power of this integration, the company sees productivity increases and additional savings from not needing to acquire any new solutions for payroll, accounting, or time tracking.
If a customer is using Google Sheets …
Then
Then they need a way to easily sync client list data from our software with that application to reduce manual entry.
Success Story
Customer profile data can be exchanged between our software and Google Sheets. Data can be imported into Google Sheets once it’s created in our application.
Our Impact
Companies can spend more time on tasks related to project completion, increasing customer satisfaction and overall profitability. They can keep projects more detail-oriented with client needs readily accessible on a project-by-project basis, free of the hassles of manual data entry.
If a customer is using ADP …
Then
Then they need a way to integrate employee timesheet data collected using our software with ADP to streamline the entire process.
Success Story
Companies can import their timekeeping data to ADP for more efficient reporting. This helps them better manage employee clock-in and -out data and control payroll expenses in a more accountable way.
Our Impact
Businesses can keep better track of employee hours and ensure that employees are more accountable for their time in the field and on the clock. They also can yield more immediate ROI by not having to invest in other solutions for digital timesheets.
If a customer is using QuickBooks Online …
Then
Then they need a way to import employee timecard data from our application into their accounting software (QuickBooks Online) automatically to reduce errors from manual entry.
Success Story
The ability of our software to integrate with QuickBooks Online enables businesses to import their timesheet data. Each employees’ individual logs of worked hours is readily available in QuickBooks Online once data is submitted.
Our Impact
Due to the power of this integration, companies can see productivity increases and additional savings from not needing to acquire any new solutions for payroll, accounting, or time tracking. Plus, with additional time received for their workers each day, they can reach their customers quicker and serve more of them daily.