Meet the Team


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Tom Mitchell

Founder & CEO

Tom Mitchell is Founder and Chief Executive Officer of Actsoft, Inc. Prior to starting Actsoft, Tom spent 12 years with Lincoln Property Company, gradually rising to the position of Vice President and Southeast Division Controller. During his tenure with LPC, he designed and implemented a number of computer automation projects. He was the first to introduce computers to apartment sites so the company could better manage their leasing business.

Mr. Mitchell started Actsoft in 1996 as a custom software development company, seeking a niche market to penetrate. Quickly Actsoft seized an opportunity in the transportation industry, servicing same-day delivery companies. Tom has diligently sought and positioned strategic professionals within his organization to ensure that the very best experience is had by customers, partners and employees alike. With over fifteen years tenure, Actsoft now boasts approximately 110 employees, markets several lines of software, has relationships with all of the major US carriers and several international carriers. Tom has molded Actsoft into an industry leader and has successfully accomplished this with little outside investment. Actsoft continues to remain a profitable company partnering with new carriers and customers while expanding its base of GPS solutions.

Mr. Mitchell is a high honors graduate of the University of Florida with a degree in Building Construction.


Kevin Thigpen

Chief Operating Officer

Kevin Thigpen has over 29 years of experience in the wireless telecommunications industry, having built and launched entire wireless networks from the ground up.

Kevin currently manages and directs the various business operations aspects of Actsoft on a domestic and global basis. He leads the Software Development and Quality Assurance teams, Marketing and Training, Customer Experience, Professional Services, Strategic Accounts, Product Management, Product Design, Strategic Alliances and Business Development. Mr. Thigpen has negotiated multiple relationships and long-term contracts with AT&T, Verizon, Vodafone, Bell Canada and other strategic partners. His contributions have helped to grow and diversify Actsoft’s revenue.

At his previous position with IT2ME, Kevin worked directly with the lead investor to start the company and launch the company’s GPS and Location Based Services (LBS) wireless business solutions. He successfully negotiated strategic agreements with Sprint/Nextel and other key business partners to deploy GPS applications across the United States. Kevin helped position the company to be acquired by Actsoft in 2006.

At Boston Communications Group (BCGI), he served as Vice President and General Manager of the Prepaid Wireless Services Division. Under his leadership and strategic direction, BCGI’s prepaid wireless business surpassed two million subscribers in North America. The division went from losing $8.5 million in 1997 to earning $3.5 million in profit in 1999. In 1999, Intele-Card News Magazine named Kevin one of the industry’s “Top 25 Most Influential People in Prepaid”.

Kevin started his career in 1987 with GTE where he held a variety of positions in sales, marketing, distribution, operations and general management in several key regions. At GTE, he helped to build GTE’s wireless business in three key markets – Tampa, Florida, Northern California, and Cincinnati, Ohio. He consistently exceeded his goals for sales, revenue contribution, net growth and performance against budget. Mr. Thigpen was a member of several GTE companywide leadership teams, including GTE’s Workforce Diversity Program and served as an Advisor to the Culture Steering Committee. Kevin also represented GTE as a member of the LEAD Board of Directors. Prior to leaving GTE, Mr. Thigpen was responsible for GTE’s first commercial launch of Personal Communications Services (PCS) and the CDMA digital wireless network in the Cincinnati-Dayton Major Trading Area (MTA).

Kevin earned his B.S. in Economics from the Wharton School of Business at the University of Pennsylvania, with dual majors in Finance and Marketing.

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Jeffrey Gatt

Chief Financial Officer

With over 20 years of financial management and leadership experience, Mr. Gatt’s wealth of knowledge spans across a variety of different industries, and he has proven to be a tremendous asset to the company.

Mr. Gatt received his CPA in 1988, and he spent the first 11 years of his professional career as a Senior Audit Manager for Plante & Moran, LLP. There, he supervised staff in client relations and excelled in leading a new hire training team.

Later, Mr. Gatt began work as a CFO for Ideal Technology Solutions, Inc. in Royal Oak, Michigan. During his tenure there, Mr. Gatt helped the company achieve a $20 million profit increase from 1997 to 2000, and he developed his leadership skills further by advancing to executive finance positions with four other companies before finally coming to Actsoft, Inc. in 2016.

Mr. Gatt has displayed sharp business acumen and poise while serving as Actsoft, Inc.’s CFO through strategic risk management, intelligent financial planning, and strong organizational leadership. His assistance in pinpointing new business opportunities and his provisions of keen cost analyses have also made positive impacts on the company’s bottom line.

Mr. Gatt is a graduate of Hillsdale College in Michigan, with a Bachelor of Arts in Accounting. He currently resides in Odessa, Florida.

David Knight

Vice President of Customer Experience

David Knight has over 20 years of experience in digital marketing sales and operations, customer experience management, business operations, and mobile innovation for news media and internet companies. He has managed customer relationships for more than 75,000 U.S. and international customers, and has advised more than 500 businesses on mobile marketing and customer strategies.

Prior to joining Actsoft, David held leadership positions at The New York Times, The Philadelphia Inquirer, and NBC-12 News, among others. He has been recognized for his successful leadership of customer relations and strategic revenue partnerships for major brands like CNBC, Charles Schwab, Weather.com, Macy’s, and Cars.com.

He led the revenue teams for the launches of Philly.com, Miami.com, TampaBay.com, and PolitiFact.com. In Philadelphia, he cofounded and chaired The Philadelphia Inquirer’s Intelligent Investing Conference and Expo — the largest investing education conference on the East Coast.

David is a Toastmasters International public speaking contest champion. He has lectured for the Warton School of the University of Pennsylvania, Howard University, Yahoo! CEO Summit, and the Software & Information Industry Association, and is a recipient of the Yahoo! Advertising Innovator of the Year award.

He has a BA in journalism and advertising from Temple University and is a graduate of the Advanced Executive Program at Northwestern University’s Kellogg Graduate School of Management.

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Trent Cherin

Vice President of Technology

Trent brings 15 years of Transportation and over 10 years Software Design experience to Actsoft.

After attending the University of Iowa, he was one of Actsoft’s first customers while working as a dispatcher for a same-day delivery company in the Seattle area. During his time in the small-medium freight business, Trent designed and deployed many of the core features found in today’s Actsoft products. He joined Actsoft in 2003 as the Product Manager for the Comet Tracker Suite of software.

Trent retired from the U.S. Army after serving a tour of duty in Iraq. He resides in Tampa, FL.


Michael Courter

Vice President of Product Management

With over 10 years experience in the wireless communications industry, Michael has interacted with hundreds of businesses. He brings to the Actsoft team a wealth of knowledge and understands how different businesses utilize wireless technology.

After beginning his career in the St. Louis market in sales, Michael quickly moved up to sales and operations management. He then moved to Chicago to run another B2B wireless sales organization. Throughout his tenure, he has successfully worked with his team to leverage wireless phones toward providing effective solutions. In 2006, Michael came to Actsoft to lead the Midwest market and in 2008 moved to the headquarters in Tampa, FL with the goal of providing maximum value and ease of use to all of Actsoft’s clients.

Michael believes strongly in Actsoft’s products and solutions, “I have seen what the Actsoft solution can do for a business. When clients implement our software, they truly have a more efficient operation that enables them to be industry leaders and rise above their competition.”

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Andrew Velker

Vice President of Sales

Mr. Velker started with the company in 2004, and he has remained a cornerstone of the company’s success throughout the entirety of his tenure.

As both an accomplished sales team member and sales team leader, Mr. Velker’s expertise in building strong business partnerships has been evident during his career at Actsoft. He has played significant roles in helping Actsoft foster partnerships with industry juggernauts such as Alltel, Verizon and AT&T, and his leadership to the company’s sales representatives has been instrumental to the team’s expansive growth over the past decade. Mr. Velker’s experience in working for Charter Communications, Cingular Wireless, and Nextel Communications also helped culminate in the strong leadership and savvy know-how that he has brought to the Actsoft sales force.

Mr. Velker began his career at Actsoft on the sales team, and he held the positions of National Sales Trainer, Business Development Manager, and Director of Sales for the east coast before earning the title of Vice President of Sales. Throughout the course of his career, he has helped grow Actsoft from a small business into a dominant player in the Mobile Resource Management (MRM) software industry.

Mr. Velker currently resides in Atlanta, Georgia, and he looks to continue growing Actsoft’s domestic and international brand presence alike for years to come.