Meet the Team


Tom Mitchell

Founder & CEO

Tom Mitchell is Founder and Chief Executive Officer of Actsoft, Inc. Prior to starting Actsoft, Tom spent 12 years with Lincoln Property Company, gradually rising to the position of Vice President and Southeast Division Controller. During his tenure with LPC, he designed and implemented a number of computer automation projects. He was the first to introduce computers to apartment sites so the company could better manage their leasing business.

Mr. Mitchell started Actsoft in 1996 as a custom software development company, seeking a niche market to penetrate. Quickly Actsoft seized an opportunity in the transportation industry, servicing same-day delivery companies. Tom has diligently sought and positioned strategic professionals within his organization to ensure that the very best experience is had by customers, partners and employees alike. With over fifteen years tenure, Actsoft now boasts approximately 110 employees, markets several lines of software, has relationships with all of the major US carriers and several international carriers. Tom has molded Actsoft into an industry leader and has successfully accomplished this with little outside investment. Actsoft continues to remain a profitable company partnering with new carriers and customers while expanding its base of GPS solutions.

Mr. Mitchell is a high honors graduate of the University of Florida with a degree in Building Construction.

Kevin Thigpen

Chief Operating Officer

Kevin Thigpen has over 29 years of experience in the wireless telecommunications industry, having built and launched entire wireless networks from the ground up.

Kevin currently manages and directs the various business operations aspects of Actsoft on a domestic and global basis. He leads the Software Development and Quality Assurance teams, Marketing and Training, Customer Experience, Professional Services, Strategic Accounts, Product Management, Product Design, Strategic Alliances and Business Development. Mr. Thigpen has negotiated multiple relationships and long-term contracts with AT&T, Verizon, Vodafone, Bell Canada and other strategic partners. His contributions have helped to grow and diversify Actsoft’s revenue.

At his previous position with IT2ME, Kevin worked directly with the lead investor to start the company and launch the company’s GPS and Location Based Services (LBS) wireless business solutions. He successfully negotiated strategic agreements with Sprint/Nextel and other key business partners to deploy GPS applications across the United States. Kevin helped position the company to be acquired by Actsoft in 2006.

At Boston Communications Group (BCGI), he served as Vice President and General Manager of the Prepaid Wireless Services Division. Under his leadership and strategic direction, BCGI’s prepaid wireless business surpassed two million subscribers in North America. The division went from losing $8.5 million in 1997 to earning $3.5 million in profit in 1999. In 1999, Intele-Card News Magazine named Kevin one of the industry’s “Top 25 Most Influential People in Prepaid”.

Kevin started his career in 1987 with GTE where he held a variety of positions in sales, marketing, distribution, operations and general management in several key regions. At GTE, he helped to build GTE’s wireless business in three key markets – Tampa, Florida, Northern California, and Cincinnati, Ohio. He consistently exceeded his goals for sales, revenue contribution, net growth and performance against budget. Mr. Thigpen was a member of several GTE companywide leadership teams, including GTE’s Workforce Diversity Program and served as an Advisor to the Culture Steering Committee. Kevin also represented GTE as a member of the LEAD Board of Directors. Prior to leaving GTE, Mr. Thigpen was responsible for GTE’s first commercial launch of Personal Communications Services (PCS) and the CDMA digital wireless network in the Cincinnati-Dayton Major Trading Area (MTA).

Kevin earned his B.S. in Economics from the Wharton School of Business at the University of Pennsylvania, with dual majors in Finance and Marketing.



Trent Cherin

Vice President of Technology

Trent brings 15 years of Transportation and over 10 years Software Design experience to Actsoft.

After attending the University of Iowa, he was one of Actsoft’s first customers while working as a dispatcher for a same-day delivery company in the Seattle area. During his time in the small-medium freight business, Trent designed and deployed many of the core features found in today’s Actsoft products. He joined Actsoft in 2003 as the Product Manager for the Comet Tracker Suite of software.

Trent retired from the U.S. Army after serving a tour of duty in Iraq. He resides in Tampa, FL.

Michael Courter

Vice President of Product Management

With over 10 years experience in the wireless communications industry, Michael has interacted with hundreds of businesses. He brings to the Actsoft team a wealth of knowledge and understands how different businesses utilize wireless technology.

After beginning his career in the St. Louis market in sales, Michael quickly moved up to sales and operations management. He then moved to Chicago to run another B2B wireless sales organization. Throughout his tenure, he has successfully worked with his team to leverage wireless phones toward providing effective solutions. In 2006, Michael came to Actsoft to lead the Midwest market and in 2008 moved to the headquarters in Tampa, FL with the goal of providing maximum value and ease of use to all of Actsoft’s clients.

Michael believes strongly in Actsoft’s products and solutions, “I have seen what the Actsoft solution can do for a business. When clients implement our software, they truly have a more efficient operation that enables them to be industry leaders and rise above their competition.”



Andrew Velker

Vice President of Sales

Andrew has been with Actsoft since 2004. He has been involved in many aspects of Actsoft’s continued success over the years.  Andrew started out in sales and became one of the most successful sales reps in the company’s history. He has held positions at Actsoft that include South East area sales team manager and National Sales Director for the eastern part of the country. With each position Andrew has brought continued growth and market share.

Andrew was an integral team member in Business Development creating partnerships with other carriers such as Alltel, Verizon, and AT&T. Once the carriers were onboard he partnered with Aaron Watkins to continue building the best sales force in the industry.

Andrew has worked for many major companies in the past including Cingular Wireless, Charter Communications, and Nextel Communications. He currently resides in Atlanta, Georgia.