Frequently Asked Questions
An unlimited amount of users can exist under each tier.
After your account is set up, log into https://login.wfmplatform.com/ using the username and password provided to you.
Yes! You can choose the vertical closest to your industry and customize it later to fit your business needs.
You can download it through the App Store for iOS devices or Google Play for Android devices.
The account owner will need to contact one of our dedicated sales representatives to change the subscription level on the account.
Customer data is stored on the portal for a rolling one-year period. However, extended storage is available for an additional cost.
Comet Suite FAQs
GPS stands for Global Positioning Systems. GPS is a network of satellites and receiving devices that compute locations on Earth, and it’s designed to provide precise positional data, velocity data, and global time synchronization for air, sea, and land travel.
MRM stands for Mobile Resource Management. This term refers to the coordination of your field personnel using wireless technology and devices.
LBS stands for Location-Based Services. It’s a way of explaining how wireless technology can integrate with GPS, providing multiple ways for you to manage your mobile resources.
These three solutions are separated by tiers, and are all designed to offer your business a different level of functionality.
Comet EZ is entirely web-based, and gives you the basic essentials of digital workforce management. It’s the most budget-friendly solution in our MRM applications suite.
Comet Tracker is more robust, with a host of additional features. It is client-based, but also gives you access to the web, so you can access your basic data from any computer that has internet access. Because Comet Tracker also lives behind your firewall, you can store and gather necessary information in a secure fashion.
Comet Mobile Worker offers a comprehensive suite of tools for your remote employees to use. Through included features like Wireless Forms, dispersed staff can transmit data recorded in the field back to your home office, and communicate with efficiency.
Actsoft solutions track in near real-time. As with all near real-time GPS tracking, there’s a slight lag time in transmission between the initial request for information and its eventual submission back to you. Our software allows you to ping your devices as frequently as once every 30 seconds.
Actsoft offers handset, vehicle-mounted, and battery-powered asset tracking solutions. Additionally, for low-cost, vehicle-based solutions, we have phone mounting kits that can secure your mobile devices to your fleet cars. Email us for more details at firstname.lastname@example.org.
Actsoft solutions have the ability to integrate with a variety of different payroll and software systems. Features of our products like Mobile Timekeeping, Job Order Dispatching, and Wireless Forms will help streamline your entire operation, and can all actively work with many existing solutions. For more information, feel free to reach out to our dedicated integration team at email@example.com.
With web-based access, there is no software to install and you can easily access programs from any computer with internet capability. In a client-based environment, we provide you with software that lives behind your firewall, giving you more control and security regarding your business’s information.
For questions related to pricing or to get a free quote, email us at firstname.lastname@example.org.
We have plenty of solutions available that do not require additional equipment purchases. However, certain specialized features may require additional equipment such as barcode scanners and vehicle engine monitors for maximum functionality.
As the application that’s installed on the mobile devices of your employees, mComet interacts with Actsoft’s Comet Suite products, which are easily accessible from a desktop computer.