Tom Mitchell

Founder & CEO

Tom Mitchell is the founder and chief executive officer of Actsoft, Inc. Prior to starting Actsoft, Tom spent 12 years with Lincoln Property Company, gradually rising to the position of vice president and southeast division controller. During his tenure with LPC, he designed and implemented a number of computer automation projects. He was the first to introduce computers to apartment sites so the company could better manage their leasing business.

Tom started Actsoft in 1996 as a custom software development company, seeking a niche market to penetrate. Quickly Actsoft seized an opportunity in the transportation industry, servicing same-day delivery companies. He has diligently sought and positioned strategic professionals within his organization to ensure that the very best experience is had by customers, partners, and employees alike. With over twenty years of tenure, Actsoft now boasts approximately 150 employees, markets several lines of software, has relationships with all of the major U.S. carriers and several international carriers. Tom has molded Actsoft into an industry leader and has successfully accomplished this with little outside investment. Actsoft continues to remain a profitable company partnering with new carriers and customers while expanding its base of GPS solutions.

Tom is a high-honors graduate of the University of Florida with a degree in building construction.

Tom Mitchell

Founder & CEO

Tom Mitchell is Actsoft’s CEO and founder. Tom started Actsoft in 1996 as a custom software development business, after gaining 12 years of experience designing computer projects and ascending to leadership roles with Lincoln Property Company. He is a graduate of the University of Florida, and continues to direct Actsoft as an industry leader in the telematics sphere.

Kevin Thigpen

Chief Operating Officer

Kevin Thigpen brings his many years of experience in the wireless telecommunications industry, having built and launched entire wireless networks from the ground up.

He currently manages and directs the various business operations aspects of Actsoft on a domestic and global basis. He leads the Software Development and Quality Assurance teams, Marketing and Training, Customer Experience, Professional Services, Strategic Accounts, Product Management, Product Design, Strategic Alliances, and Business Development. Kevin has negotiated multiple relationships and long-term contracts with AT&T, Verizon, Vodafone, Bell Canada, and other strategic partners. His contributions have helped to grow and diversify Actsoft’s revenue.

At his previous position with IT2ME, Kevin worked directly with the lead investor to start the company and launch its GPS and location-based services (LBS) wireless business solutions. He successfully negotiated strategic agreements with Sprint/Nextel and other key business partners to deploy GPS applications across the United States. Kevin helped position the company to be acquired by Actsoft in 2006.

At Boston Communications Group (BCGI), he served as vice president and general manager of the Prepaid Wireless Services Division. Under his leadership and strategic direction, BCGI’s prepaid wireless business surpassed two million subscribers in North America. The division went from losing $8.5 million in 1997 to earning $3.5 million in profit in 1999. In 1999, Intele-Card News magazine named Kevin one of the industry’s “Top 25 Most Influential People in Prepaid.”

Kevin started his career in 1987 with GTE where he held a variety of positions in sales, marketing, distribution, operations, and general management in several key regions. At GTE, he helped to build GTE’s wireless business in three key markets — Tampa, Florida, Northern California, and Cincinnati, Ohio. He consistently exceeded his goals for sales, revenue contribution, net growth, and performance against budget. Kevin was a member of several GTE companywide leadership teams, including GTE’s Workforce Diversity Program, and he served as an advisor to the Culture Steering Committee. Kevin also represented GTE as a member of the LEAD board of directors. Prior to leaving GTE, he was responsible for GTE’s first commercial launch of Personal Communications Services (PCS) and the CDMA digital wireless network in the Cincinnati-Dayton Major Trading Area (MTA).

Kevin earned his B.S. in economics from the Wharton School of Business at the University of Pennsylvania, with dual majors in finance and marketing.

Kevin Thigpen

Chief Operating Officer

Kevin Thigpen is Actsoft’s COO. Kevin has an extensive background in the wireless telecommunications industry, and he currently manages business operations for our company on both a domestic and a global scale. He holds a Bachelor’s degree in economics from the Wharton School of Business at the University of Pennsylvania, with dual majors in finance and marketing.

Jeffrey Gatt

Chief Financial Officer

With his decades of financial management and leadership experience, Jeffrey’s wealth of knowledge spans across a variety of different industries, and he has proven to be a tremendous asset to the company.

Jeffrey received his CPA in 1988, and he spent the first 11 years of his professional career as a senior audit manager for Plante & Moran, LLP. There, he supervised staff in client relations and excelled in leading a new hire training team.

Later, he began work as a CFO for Ideal Technology Solutions, Inc. in Royal Oak, Michigan. During his tenure there, he helped the company achieve a $20 million profit increase from 1997 to 2000, and he developed his leadership skills further by advancing to executive finance positions with four other companies before finally coming to Actsoft in 2016.

He has displayed sharp business acumen and poise while serving as Actsoft’s CFO through strategic risk management, intelligent financial planning, and strong organizational leadership. His assistance in pinpointing new business opportunities and his provisions of keen cost analyses have also made positive impacts on the company’s bottom line.

Jeffrey is a graduate of Hillsdale College in Michigan, with a Bachelor of Arts in accounting. He currently resides in Odessa, Florida.

Jeffrey Gatt

Chief Financial Officer

Jeffrey Gatt is Actsoft’s CFO. With decades of financial management experience, Jeffrey’s leadership, intelligent budget planning, and strategic risk management have proven to be tremendous for Actsoft. He is a graduate of Hillsdale College, with a Bachelor of Arts in accounting.

Chris Ferrante

Chief Sales Officer

Chris Ferrante brings 25 years of executive sales leadership, direct and channel sales, and business-development experience to the Actsoft team. He has built and managed sales organizations with annual revenues that exceeded $100 million; he accomplished this by structuring organizations with an emphasis on higher productivity and efficiency, making him an ideal fit for the Actsoft family, as these are two benefits we excel at bringing to businesses.

Chris received his B.A. degree in social sciences, with a minor in business and computer science, from Florida State University. Additionally, Chris has a diverse background with a variety of software, SaaS, cloud, and IT company cultures ranging from venture capital, growth capital, pre-IPO, privately held, and Fortune 500 publicly held corporations. The majority of these companies were owned by highly respected private equity firms, three of which Chris successfully led to acquisitions by billion-dollar, publicly traded organizations that provided significant returns to shareholders.

As Actsoft’s Chief Sales Officer, Chris is responsible for creating and executing the company’s go-to-market strategy in sales, business development, account management, and revenue operations.

Chris Ferrante

Chief Sales Officer

Chris Ferrante brings 25 years of executive sales leadership and business development experience to the Actsoft team. He has built and managed sales organizations with annual revenues that exceeded $100 million by structuring them with an emphasis on higher productivity and efficiency. As Chief Sales Officer, Chris is responsible for Actsoft’s go-to-market strategy in sales, business development, account management, and revenue operations. He received his B.A. degree in social sciences, with a minor in business and computer science, from Florida State University.

David Knight

Vice President of Customer Experience

David Knight has many years of experience in digital marketing sales and operations, customer experience management, business operations, and mobile innovation for news media and internet companies. He has managed customer relationships for more than 75,000 U.S. and international customers, and has advised more than 500 businesses on mobile marketing and customer strategies.

Prior to joining Actsoft, David held leadership positions at The New York Times, The Philadelphia Inquirer, and NBC-12 News, among others. He has been recognized for his successful leadership of customer relations and strategic revenue partnerships for major brands like CNBC, Charles Schwab, Weather.com, Macy’s, and Cars.com.

He led the revenue teams for the launches of Philly.com, Miami.com, TampaBay.com, and PolitiFact.com. In Philadelphia, he cofounded and chaired The Philadelphia Inquirer’s Intelligent Investing Conference and Expo — the largest investing education conference on the East Coast.

David is a Toastmasters International public speaking contest champion. He has lectured for the Warton School of the University of Pennsylvania, Howard University, Yahoo! CEO Summit, and the Software & Information Industry Association, and is a recipient of the Yahoo! Advertising Innovator of the Year award.

He has a BA in journalism and advertising from Temple University and is a graduate of the Advanced Executive Program at Northwestern University’s Kellogg Graduate School of Management.

David Knight

Vice President of Customer Experience

David Knight is Actsoft’s vice president of customer experience. Having spent time in leadership positions at The New York Times, The Philadelphia Inquirer, and other media organizations, David has proficiency in managing top tier customers, strategic partnerships and ‘customer experience’ principles. He has a Bachelor of Arts in journalism and advertising from Temple University, and is a graduate of the Advanced Executive Program at Northwestern University’s Kellogg Graduate School of Management.

Trent Cherin

Vice President of Global Strategic Partnerships

Trent brings years of transportation and software design experience to Actsoft. After attending the University of Iowa, Trent was one of Actsoft’s first customers while working as a dispatcher for a same-day delivery company in the Seattle area. He joined the company in 2003 as the product manager for our Comet Tracker software, and has had numerous roles within Actsoft, focusing primarily on our products and technologies. Trent has previously served as Actsoft’s director of product, director of QA, and vice president of technology.

Trent is the primary technical contact for partners and carriers. He assisted in onboarding Alltel, Verizon, AT&T, Vodafone, Vodacom and Maxis in both domestic and international markets. Trent continues to work with and identify partners from a business development and technical aspect to further drive Actsoft’s strategic initiatives.

Trent retired from the U.S. Army after serving a tour of duty in Iraq. He resides in Tampa, Florida.

Trent Cherin

Vice President of Global Strategic Partnerships

Trent brings years of transportation and software design experience to Actsoft. He joined the company in 2003 as the product manager for our Comet Tracker software and has since held numerous roles, focusing mainly on our products and technologies. He is the primary technical contact for partners and carriers, working to further drive Actsoft’s strategic initiatives.