Chief Operating Officer
Kevin Thigpen brings his many years of experience in the wireless telecommunications industry, having built and launched entire wireless networks from the ground up.
He currently manages and directs the various business operations aspects of Actsoft on a domestic and global basis. He leads the Software Development and Quality Assurance teams, Marketing and Training, Customer Experience, Professional Services, Strategic Accounts, Product Management, Product Design, Strategic Alliances, and Business Development. Kevin has negotiated multiple relationships and long-term contracts with AT&T, Verizon, Vodafone, Bell Canada, and other strategic partners. His contributions have helped to grow and diversify Actsoft’s revenue.
At his previous position with IT2ME, Kevin worked directly with the lead investor to start the company and launch its GPS and location-based services (LBS) wireless business solutions. He successfully negotiated strategic agreements with Sprint/Nextel and other key business partners to deploy GPS applications across the United States. Kevin helped position the company to be acquired by Actsoft in 2006.
At Boston Communications Group (BCGI), he served as vice president and general manager of the Prepaid Wireless Services Division. Under his leadership and strategic direction, BCGI’s prepaid wireless business surpassed two million subscribers in North America. The division went from losing $8.5 million in 1997 to earning $3.5 million in profit in 1999. In 1999, Intele-Card News magazine named Kevin one of the industry’s “Top 25 Most Influential People in Prepaid.”
Kevin started his career in 1987 with GTE where he held a variety of positions in sales, marketing, distribution, operations, and general management in several key regions. At GTE, he helped to build GTE’s wireless business in three key markets — Tampa, Florida, Northern California, and Cincinnati, Ohio. He consistently exceeded his goals for sales, revenue contribution, net growth, and performance against budget. Kevin was a member of several GTE companywide leadership teams, including GTE’s Workforce Diversity Program, and he served as an advisor to the Culture Steering Committee. Kevin also represented GTE as a member of the LEAD board of directors. Prior to leaving GTE, he was responsible for GTE’s first commercial launch of Personal Communications Services (PCS) and the CDMA digital wireless network in the Cincinnati-Dayton Major Trading Area (MTA).
Kevin earned his B.S. in economics from the Wharton School of Business at the University of Pennsylvania, with dual majors in finance and marketing.