Solutions for Utilities

Keep the lights on, and your customers happy, with a utilities software solution designed to make your life better.

Electricians can automate information capture with Wireless Forms within our powerful mobile workforce management platform

Mobile Workforce Plus gives utility workers the means to address all their customers’ needs and provide premium service in record time. Whether you need an effective way to manage your employees’ day-to-day activities and increase the number of customers you can serve each day, or a better way to manage crises, MWP does all the heavy lifting so you can focus on servicing as many people possible.

Staff in the field can easily automate their workflows connected to the back office

In the Field

Assign utilities technicians to new job sites based on availability and proximity.

Monitor the near real-time positions of your remote employees.

Increase worker productivity using automated processes.

Back office staff can efficiently process forms from their employees to manage the mobile workforce

In the Office

Use digital forms to expedite work-order processing.

Reduce the amount of paper waste.

Make smarter decisions when expediting new job assignments.

Field services companies can ensure they serve their customers to the best of their ability by streamlining processes within our mobile workforce management platform

Your Customers

Keep up to date on job statuses to field customer inquiries.

Attend to customer needs promptly.

Save time at job sites by switching to digital forms.

Essential Features for Utilities Companies

Mobile Timekeeping
Let your drivers clock in and out from wherever they are, using their mobile devices, and better track the hours they’ve worked for improved payroll processing.
Wireless Forms
Finish jobs faster than ever by switching to digital forms and reduce the number of clerical errors due to misinformation or illegible handwriting, speeding up back-end processing.
Job Dispatching
Keep track of your mobile employees’ locations during business hours to make smarter job-assignment decisions and maximize productivity.
Intra-Company Messaging
Ensure that your entire team remains on the same page by simultaneously sending important updates to everyone using a secure network.
GPS Tracking
Keep workers accountable by tracking near real-time positions, time spent at job sites, and their clock-in and -out locations. Plus, monitor vehicle and asset locations to help prevent misuse and theft.
API Integration
Eliminate the need to manually input information collected at job sites into your third-party solutions by setting up an automatic data dump that expedites back-end processes.

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Seamless Integration for Utilities Companies

Mobile Workforce Plus includes capabilities for your utilities company to integrate its data with many different kinds of third-party solutions, including accounting systems like QuickBooks Online. Information collected on the MWP platform, such as timesheet data, vehicle and equipment positions, safety checklist and work order data, and customer lists can be synced with the other applications you regularly use.

Intuit QuickBooks Online is among the many integrations connected through APIs seamlessly into our mobile workforce management platform

Integrated Fleet and Asset Tracking

Our utilities software solution is compatible with Geotab hardware, as well as CalAmp tracking devices for both vehicle and asset monitoring. It’s easy to connect these devices, and they work seamlessly in tandem with our software to provide diagnostics on fleet or equipment locations, routine maintenance, driving characteristics by employees who regularly operate company vehicles, and more. Make smarter business decisions with information gathered from secure, integrated fleet and equipment tracking.

Our powerful mobile workforce management platform integrates with Geotab devices such as the Go9 to deliver a powerful fleet and asset management platform

Frequently Asked Questions about Utilities Software for Scheduling, Invoicing, and Tracking

Utilities software empowers companies to manage their workforce in one centralized platform with management features such as scheduling software, mobile forms, data collection, GPS, fleet, and asset tracking, and even API integrations for software platforms a utilities company might already be using for maximum optimization.

Utilities workers in the field have a more streamlined and effective workflow with the help of this workforce management software which enables them to get more done and provide better service to customers and yield more ROI. Business operators have more flexibility to oversee more areas of their workforce and identify inefficiencies to optimize their business.

Mobile Workforce Plus is hosted on the cloud, so no desktop installation is necessary. Utilities customers can access their accounts from anywhere using a secure web login. Only certain functionalities, like handset tracking, require the app to be downloaded onto mobile devices through the App Store for iOS devices or Google Play for Android devices.

Mobile Workforce Plus offers a variety of features and solutions for utilities businesses through:

  • Job Dispatching software for smarter job assignment decisions to employees in the field.
  • Wireless Forms and the cost savings on paper and reduced risk of inaccuracies or lost paperwork.
  • GPS Tracking for enhanced accountability for workers on the clock and safety management for employees, assets, and vehicles on the road.
  • Mobile Timekeeping with seamless payroll processing and time management insights.

Our utilities workforce management software offers even more features and capabilities than these that empower your business to operate at full capacity, smarter and more affordably.

The Mobile Workforce Plus software can integrate with a variety of different payroll and software systems for your utilities company. These include:

  • Dropbox
  • Kronos
  • QuickBooks Online
  • Google Calendar
  • Microsoft OneDrive
  • And more!

Integrating the utilities software with third-party platforms optimizes your workforce by reducing manual data entry and gaining deeper business insights into your workforce management.

Call us at (888) 732-6638 or receive a free demo and see how our software solution for utilities can help you today!

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