Believe it or not, the holiday season is just around the corner, and it’s no secret that — much like everything else in 2020 — this year will be unlike any other in recent memory. Though we may be looking at a drastically different landscape when it comes to celebrating the holidays, this time of year is still poised to be just as jam-packed with vacation requests as ever. And, after a year like this one, we could all use a little downtime.
That being said, when your workload remains the same, but you have a slimmer selection of workers to choose from to complete each task, you dramatically benefit from having a way to effectively manage all of your assets in the most efficient way possible. That’s where Encore comes into play.
Through our remote management software, we provide administrators with tools that make it simple to manage their crew and tasks in a way that maximizes time and resources. Here are a few examples that highlight how we do this.
Effective all year round, but especially useful during these vacation-heavy times, our Dispatching Scheduler gives you a bird’s-eye view of all of your employees, their current assignments, and the progress they’ve made. The color-coded system makes it especially easy to gather this information with a glance. As new work orders come in, simply drag and drop them into the crew member’s schedule that makes the most sense (based on proximity and availability) and you’re good to go. Any time you need to make a change, use the same drag-and-drop method; your workers will receive a notification whenever their schedule is modified.
How much time does your team waste coming into the office to punch in and out, when they could instead be starting and ending each day at job sites? Letting your workers punch in and out from their mobile devices allows them to devote even more time to what’s important: their work. Plus, each punch is GPS stamped, so you know exactly where they are while on the clock, adding to their accountability.
If you’re still fumbling with paper forms to maintain records of each work order, it’s time to make a change by entering the digital era. Our Wireless Forms save your business time on multiple fronts. First, workers can speed through the process, with decision logic functionality letting them skip over any unnecessary sections, based on previous answers. The faster they can fill out these forms, the sooner they can head to the next job site. Plus, they don’t have to worry about bringing the forms to the office at the end of the day, giving them more time to take on additional work orders. And as a bonus, when it comes to processing forms, there’s less left to question by back-end workers — no messy handwriting to decipher! (And, as we mentioned, there’s no waiting around for workers to hand-deliver the forms.)
These are just three ways Encore helps keep your operations running smoothly, even with a skeletal staff at your disposal. Let us help you with the heavy lifting so you and your crew can enjoy some much-needed time off. You all deserve it.
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