A huge part of general workforce management is ensuring you are fostering a culture within your company that promotes accountability. You need to make sure all the members on your team are on the same page and striving towards the same overall objective and acting responsibly while on the job. An accountable internal culture often leads to a more productive, connected workforce that helps boost efficiency and profitability for your organization. Here are ways business managers and leaders can foster an accountable internal culture for their companies so they can get the most out of their workforce team members and position their companies for long-term growth.
Communication Makes a Difference
One of the simplest ways to foster an accountable internal culture is ensuring transparent communication and comprehensive managerial communication structures and tactics. What that means is covering all the necessary channels of communication with team members; follow-ups, offering support and resources, creating availability to address and discuss inefficiencies or other problems, etc. These actions not only promote accountability in the sense you can make sure your team members are following deadlines and acting ethically, but they help cement accountability as a key part of your organization’s internal culture by creating a sense of connectivity among team members.
According to Gallup data, 47% of workers received feedback from their manager “a few times or less” in the past year. 26% of employees strongly agree that the feedback they receive helps them do their work better. Business leaders who are present and involved with their workforces help foster an internal culture of motivation (in addition to accountability).
Clear communication about both company and individual goals and objectives also helps foster accountability among your workforce. Assigning your team members their own tasks they are solely responsible for that are clearly defined and meaningful to them will motivate them to do their best work and act accountably and responsibly towards achieving their objectives. Presenting broader company goals in a transparent manner ensures everyone is acting in common interests while on the job.
Clearly defining goals and objectives for your organization and the individual team members is important, but the next step to truly fostering accountability in your internal culture is by following up with these goals and evaluating performances across your workforce. Making sure team members who are responsible for certain tasks and responsibilities are reaching or exceeding expectations enable deadlines to be met more effectively and helps promote growth for your company. Evaluating the performance of your workforce also helps in identifying hidden inefficiencies or outdated processes that could be optimized for more streamlined, efficient day-to-day operations.
Regularly evaluating or monitoring workforce performance helps foster accountability in internal culture, and letting your workforce know about regular evaluations promotes meeting deadlines and increased quality of performance. Communication again plays a role in fostering a culture of accountability, this time with performance evaluations, because you want to express to team members what they should expect out of these evaluations. They shouldn’t feel “on edge” or punished for mistakes or ineptitudes, but rather met with support when these are discovered.
Implement Workforce Accountability Software Solutions
Integrating with a workforce management software that provides digital solutions for fostering accounting in your internal culture streamlines and optimizes the workforce management process and makes it easier to keep your workforce accountable. For example, digital timekeeping solutions ensure mobile workers in the field are representing their timesheets responsibly and are making the most out of their schedules. GPS-based workforce management software solutions are an even more hands-on approach to ensuring accountability for workers in the field, where you can monitor the locations and behaviors of your mobile workforce.
Digitized forms solutions cut out inefficiencies of paperwork and reduce the risks of inaccuracies or misrepresentations presented by team members. A digitized approach to workforce management is a more secure one and offers a practical strategy for fostering an accountable internal culture.
Taking the necessary steps to promote accountability in your workforce opens other opportunities to optimizing your workforce management. Accountability first requires a sense of transparency towards your workforce, which then translates into motivation and connectivity. This ultimately leads to increased performance, with more fulfilled team members who’d be happy to serve your organization for a long time. Low turnover and increased quality of internal company culture positions your company for long-term growth and success.
An accountable workforce is one that is fulfilling, connected, and performs at a high level in terms of productivity and profitability. Taking the necessary steps to foster accountability in your organization’s internal culture means communicating clearly, evaluating performance, and providing your business with the workforce management software it needs to be successful.
Want to learn more about how TeamWherx™ can help you foster an accountable internal culture for your company?
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About the author : Constantinos Garoufalidis
Costa Garoufalidis is a Writer and Marketer. He enjoys playing music, soccer, and cheering on his hometown Tampa Bay Lightning.